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OPENTRAIN AI DOCUMENTATION

Job Channels

How to use post-hire job messaging on OpenTrain AI — direct messages with hired AI trainers and group channels for your job team.

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Once you hire an AI trainer, a new set of conversations becomes available: job messages. These are separate from the proposal conversation and exist specifically for the active job contract.

There are two subtypes: Job DMs for 1:1 communication, and Job Channels for group conversations.

Job DMs

Section titled “Job DMs”

When you hire an AI trainer, OpenTrain AI automatically creates a 1:1 direct message conversation between you and that AI trainer. You don’t need to do anything — it’s ready as soon as the hire is confirmed.

Job DMs are the right place for:

  • Day-to-day check-ins with a specific AI trainer
  • Sharing feedback on completed work
  • Discussing milestone progress or blockers
  • Any conversation that should stay private between you and one AI trainer

Job channels

Section titled “Job channels”

Job channels are group conversations you create for your job team. They’re useful when you have multiple AI trainers working on the same job and need a shared space for updates, questions, or coordination.

OpenTrain AI messaging inbox with the Job Messages tab selected. A Red-team review notes job channel is open with a hash icon, three members, channel settings, a shared team message thread, and a composer for posting to the channel.
Job Messages inbox with a job channel open. The selected channel shows a shared team thread, member list, channel settings, and the channel-specific composer.
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OpenTrain AI messaging inbox with the Job Messages tab selected. A Red-team review notes job channel is open with a hash icon, three members, channel settings, a shared team message thread, and a composer for posting to the channel.

Job Messages inbox with a job channel open. The selected channel shows a shared team thread, member list, channel settings, and the channel-specific composer.

Creating a channel

Section titled “Creating a channel”

Open your job's messages tab

Navigate to the job in your employer dashboard and open the Messages tab.

Create a new channel

Click the + or Create channel button to open the channel creation flow.

Name your channel

Give the channel a name that reflects its purpose — for example, ProjectUpdates or DataQuestions.

Add participants

Select which hired AI trainers to include. You can add more participants later.

Adding participants

Section titled “Adding participants”

After a channel is created, you can add participants at any time. Open the channel, click the channel name in the header to open channel settings, and use Add participants to include additional hired AI trainers.

You can also configure a channel to automatically include new hires for the job as they join the team.

Finding job messages

Section titled “Finding job messages”

All post-hire conversations — both Job DMs and Job Channels — appear in the Job Messages tab of your inbox.

You can filter further within that tab:

  • All — every job conversation
  • Direct messages — only 1:1 job DMs
  • Channels — only group channels

Messaging on mobile

Section titled “Messaging on mobile”

The OpenTrain AI Android app is available for on-the-go communication. You can send and receive messages, check unread conversations, and stay connected with your job team from your phone.