Setting up payouts as a non-US freelancer

Add a non-US bank account from inside OpenTrain. You don’t sign up at stripe.com.

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You don’t need a stripe.com account

A common worry: you searched for “Stripe in my country,” saw the country isn’t supported for new business signups, and thought you couldn’t get paid by OpenTrain. You don’t sign up at stripe.com. You add a payout method inside OpenTrain settings at app.opentrain.ai and enter your bank details there. Stripe is the payments processor we use behind the scenes, but you don’t create or manage a Stripe.com business account to receive OpenTrain payouts. The country list that matters for you is the list of countries OpenTrain can pay into — not the list of countries that can sign up for a Stripe.com business account. If your country isn’t supported in OpenTrain, the Payouts tab will tell you, and we’ll help you from there.

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What you’ll need

Before you start, have these on hand:

• A bank account in your name (or your registered business name) in the country where you live.
• A government-issued ID (passport, national ID, or equivalent).
• Your country’s tax identifier if we ask for one during setup. If you’re not sure what to enter, you can pause and contact support.

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Step-by-step: add your bank account

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1. Open Settings → Payouts in OpenTrain

Sign in to app.opentrain.ai and open the Payouts tab in AI Trainer settings. Before you’ve added a payout method, the tab shows an Urgent: Set Up Your Payout Method banner, a No Payout Method Set card, and the Add Payout Method button. If your country is supported, you’ll see a green confirmation row — for example, “<your country> is supported for payouts” — right above the button.

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2. Click Add Payout Method

When you click Add Payout Method, OpenTrain opens the Setup your payout method modal. The modal includes a How it works callout (your bank info stays private and encrypted, no extra account to manage, payouts go straight to your local bank), an Important: Do not create a separate Stripe account alert, and a Confirm your payout country callout that names the country your payouts will be locked to. If you started this before and didn’t finish, the same button is labeled Resolve Payout Requirements instead — click that to pick up where you left off.

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3. Continue through the secure form to enter your bank details

Clicking Continue redirects you to a short secure form, hosted by Stripe on OpenTrain’s behalf. You’ll fill in identity, business, and bank-account details inside this form across a few steps. This is not creating or signing in to a Stripe.com business account. You’re entering bank details into a form that Stripe hosts for OpenTrain so the payout can reach your bank. After this entry step, the same secure form walks you through your personal or business details, ID, and bank account. We don’t ask for anything outside what we need to send you money and meet the legal requirements where you live.

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4. You’re connected

When the secure form is complete, you come back to OpenTrain. The Payouts tab now shows your connected payout method and your Stripe Balance. Most setups go active in a few minutes. Some need an extra verification step (an ID upload, a clarified field, or a tax identifier) — if so, the Payouts tab will tell you exactly what’s outstanding.

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If you picked the wrong country

OpenTrain locks the payout setup to the country you confirmed in the modal, because Stripe locks the bank account to that country. If you confirmed the wrong country, don’t try to fix it on stripe.com — that won’t change anything for OpenTrain payouts. Instead, email support@opentrain.ai with the country your bank account is actually in. We’ll help you switch the payout setup to the correct country without losing your payout history.

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About tax identifiers

If we ask for a tax identifier during setup, it’s because the country you selected requires one — for example, a VAT number in the EU, GSTIN in India, BN in Canada, or the local equivalent. Enter the identifier for the same country as your bank account.

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If your country isn’t supported

If you reach the country step and OpenTrain tells you your country isn’t supported for payouts, don’t go to stripe.com to try to sign up there — that won’t unlock anything for OpenTrain payouts. Instead, email support@opentrain.ai with:

• the country where your bank account is held, and
• a screenshot of the message you saw.

We’ll tell you whether there’s a workaround (for example, a different supported country where you also hold a bank account, or a partner-payout option) and what to do next.

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Once you’re set up

• Payouts go to the bank account you connected. You can see and manage that account from the Payouts tab.
• To change your bank account, your registered business details, or your tax info, click Go to Stripe Dashboard on the same tab. That opens Stripe Express for your OpenTrain payout method. You’re not creating a stripe.com business account; you’re managing the payout setup that exists only to deliver your OpenTrain payouts.
• If you need to change the country your payouts are registered in, contact support — we’ll help you do it without losing past payout history.

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If you’re stuck

Email support@opentrain.ai if any of these happen:

• The country setup is locked to the wrong country.
• A field (TIN, business details, ID) is rejected and the message isn’t clear.
• The setup loops back to the start without completing.
• Your country isn’t shown in the setup flow at all.

A human on our team will pick it up.