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OPENTRAIN AI DOCUMENTATION
Messaging
How messaging works on OpenTrain AI — find your conversations, stay on top of unread messages, and communicate before and after hiring.
Messaging on OpenTrain AI is split into two distinct types of conversations, depending on where you are in the hiring process. Understanding the difference helps you find the right conversation at the right time.
Two types of conversations
Section titled “Two types of conversations”Pre-hire. 1:1 conversations between an employer and a candidate about a specific job proposal — before any hiring decision is made.
Post-hire. Conversations tied to an active job contract, including direct messages with a hired AI trainer and group channels for the whole job team.
Your inbox
Section titled “Your inbox”Your inbox is where all conversations live. You can access it from the main navigation. Inside, you’ll see two tabs:
- Proposal Messages — all pre-hire conversations linked to job proposals
- Job Messages — all post-hire conversations, including 1:1 job DMs and group channels
Selecting a conversation in the list opens the full message thread on the right. On mobile, the thread takes over the full screen and you can navigate back to the list.
Finding a conversation
Section titled “Finding a conversation”Use the search bar inside the conversation list to filter by name or keyword. You can also filter by:
- All messages — every conversation you’re part of
- Needs reply — conversations where a response is expected from you
- Job messages — only post-hire conversations
- Proposal messages — only pre-hire conversations
Unread indicators
Section titled “Unread indicators”A dot or badge appears next to any conversation that has unread messages. The count clears automatically when you open the thread and read through to the latest message.
You can mute a conversation or snooze notifications if you need to reduce interruptions — these settings are available from the conversation header.