OPENTRAIN AI DOCUMENTATION

Payments & payouts

How AI trainers get paid through milestones, request payout, set up a payout method through OpenTrain, and download payout invoices.

OpenTrain AI pays AI trainers through contract milestones. An employer funds a milestone, you complete the agreed work, and you request payout from the Contract tab when the milestone is ready for employer review.

How milestone payouts work

AI trainer Contract tab showing Paid and Active & Funded milestones, including the Complete & Request Payout action on an Active & Funded milestone. — The Milestones section inside an AI trainer Contract tab. Active & Funded milestones include a Complete & Request Payout action when the work is ready for employer review.

Open the Contract tab

From the manage-job view, open Contract. The milestone list shows each milestone’s amount, due date, and current status.

Confirm the milestone is funded

Active & Funded means the employer has funded the milestone and the work can move forward.

Complete the milestone work

Finish the deliverable described in the contract and any published job instructions.

Request payout

Click Complete & Request Payout on the funded milestone. The milestone moves to Pending approval while the employer reviews the work.

Wait for employer approval

After the employer approves the milestone, OpenTrain marks it Paid and starts payout to your connected bank account.

Milestone statuses

Status	What it means for you
Active & Funded	The employer has funded the milestone. Complete the deliverable, then use Complete & Request Payout when it is ready for review.
Pending approval	You have requested payout. The employer needs to review and approve the completed work before payout can start.
Paid	The employer approved the milestone. OpenTrain has started or completed payout to your connected bank account.

For the shared status reference, see Milestone payments.

Payout invoices and reports

The Reports tab on your AI trainer dashboard lists payout records. Each row shows the invoice number, job title, amount, status, and date. Use Payment invoice to download the payout PDF, or Job statement for a job-level breakdown.

AI trainer dashboard Invoices & Reports tab showing payout invoice rows, pending approval rows, and a highlighted Payment invoice button in the Receipt column for downloading a payout PDF. — Reports tab on the AI trainer dashboard. Use the Payment invoice button on a completed row to download a payout PDF.

Set up your payout method

Set up payouts from Settings -> Payouts in your AI trainer dashboard. OpenTrain uses Stripe-hosted payout setup to securely collect identity, tax, and bank details. You should not go to stripe.com and create a separate Stripe account.

Open payout settings

Go to Settings -> Payouts. Before setup, the tab shows an Urgent: Set Up Your Payout Method banner, a No Payout Method Set card, and an Add Payout Method button.

OpenTrain AI Trainer Settings page with the Payouts tab selected before setup, showing the Urgent: Set Up Your Payout Method banner, the No Payout Method Set card, the country-supported confirmation row, the Add Payout Method button, and the FAQ accordions below. — Settings -> Payouts before setup. The Urgent banner and the Add Payout Method button are how you start payout setup through OpenTrain.

Start payout setup

Click Add Payout Method. OpenTrain shows a confirmation modal with the country your payouts will be locked to, then redirects you to Stripe’s hosted payout setup.

OpenTrain AI Setup your payout method modal, showing the How it works callout, the Important: Do not create a separate Stripe account alert, the Confirm your payout country callout, and the Back to Settings and Continue buttons. — The Setup your payout method modal is the OpenTrain step before Stripe's hosted form. Confirm the country before continuing.

Complete the Stripe-hosted form

Stripe asks for your country, identity details, bank account, and any required tax details on OpenTrain’s behalf. OpenTrain does not handle your bank information directly.

Return to OpenTrain AI

After setup, Stripe redirects you back to Settings -> Payouts. The tab shows your connected bank account, Stripe Balance, and Connected status when payouts are enabled.

OpenTrain AI Trainer Settings -> Payouts after payout setup, showing the Stripe Balance row, the connected bank account with a Connected badge, the Go to Stripe Dashboard button, and a payout method removal button. — Settings -> Payouts after setup. The Connected status, Stripe Balance row, and Go to Stripe Dashboard button confirm payouts are enabled.

If payout setup is incomplete

If your payout setup is incomplete, restricted, or pending, OpenTrain cannot finish payout to your bank account. Return to Settings -> Payouts and use Add Payout Method, Resolve Payout Requirements, or Go to Stripe Dashboard to finish the missing steps. Do not try to fix OpenTrain payout setup by creating a separate Stripe account.

I did not finish setup

Return to Settings -> Payouts and click Add Payout Method again. Stripe usually continues the hosted setup from where you left off or starts a fresh onboarding link.

Stripe asks for more information

Open Settings -> Payouts and click Go to Stripe Dashboard. Complete the requested identity, bank, or tax details there.

My country or bank setup is not working

Check Payout country availability. If your country is listed but setup still fails, see Setting up payouts as a non-US freelancer or email support@opentrain.ai.

Payout timing

OpenTrain uses a daily payout schedule. After a milestone is approved and funds are released, Stripe processes the transfer to your connected bank account. Processing times vary by country and bank.