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OPENTRAIN AI DOCUMENTATION

Messages

Use proposal messages before hire and job messages after hire.

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OpenTrain separates pre-hire and post-hire conversations so proposal review does not get mixed with active contract work.

Proposal messages

Section titled “Proposal messages”

Proposal messages are 1:1 conversations with candidates before a hire. Use them for availability, work samples, experience questions, or project clarifications.

Proposal conversation thread with pre-hire messages between an employer and an AI trainer.
Proposal messages keep candidate questions tied to the proposal before a hiring decision is made.
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Proposal conversation thread with pre-hire messages between an employer and an AI trainer.

Proposal messages keep candidate questions tied to the proposal before a hiring decision is made.

Job messages

Section titled “Job messages”

After you hire an AI trainer, OpenTrain creates job messages for contract work. Use these threads for delivery coordination, milestone questions, and ongoing project updates.

Messaging inbox showing the Job Messages tab with post-hire conversations.
Job messages appear in a separate tab from proposal messages.
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Messaging inbox showing the Job Messages tab with post-hire conversations.

Job messages appear in a separate tab from proposal messages.

Job channels

Section titled “Job channels”

For multi-person jobs, create job channels so the team can coordinate in a shared thread instead of several separate DMs.

OpenTrain messaging inbox with a job channel open, member list visible, and a shared thread.
A job channel gives the project team one shared conversation for updates and questions.
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OpenTrain messaging inbox with a job channel open, member list visible, and a shared thread.

A job channel gives the project team one shared conversation for updates and questions.

Keep sensitive details out of messages

Section titled “Keep sensitive details out of messages”

Do not send card numbers, bank details, ID documents, passwords, verification codes, or private customer data through messages. Use support if a payment, account, or security issue needs review.