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Messaging on OpenTrain AI is split into two distinct types of conversations, depending on where you are in the hiring process. Understanding the difference helps you find the right conversation at the right time.

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Two types of conversations

Proposal messages

Pre-hire. 1:1 conversations between an employer and a candidate about a specific job proposal — before any hiring decision is made.

Job messages

Post-hire. Conversations tied to an active job contract, including direct messages with a hired trainer and group channels for the whole job team.
Proposal messages and job messages appear in separate inbox tabs. If you can’t find a conversation, check that you’re looking in the right tab.

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Your inbox

Your inbox is where all conversations live. You can access it from the main navigation. Inside, you’ll see two tabs:
  • Proposal Messages — all pre-hire conversations linked to job proposals
  • Job Messages — all post-hire conversations, including 1:1 job DMs and group channels
Selecting a conversation in the list opens the full message thread on the right. On mobile, the thread takes over the full screen and you can navigate back to the list.

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Finding a conversation

Use the search bar inside the conversation list to filter by name or keyword. You can also filter by:
  • All messages — every conversation you’re part of
  • Needs reply — conversations where a response is expected from you
  • Job messages — only post-hire conversations
  • Proposal messages — only pre-hire conversations

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Unread indicators

A dot or badge appears next to any conversation that has unread messages. The count clears automatically when you open the thread and read through to the latest message. You can mute a conversation or snooze notifications if you need to reduce interruptions — these settings are available from the conversation header.

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Next steps

Proposal messages

How to use pre-hire messaging with candidates

Job channels

How to use post-hire messaging and group channels