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PRCCF: A Persona-guided Retrieval and Causal-aware Cognitive Filtering Framework for Emotional Support Conversation

Yanxin Luo, Xiaoyu Zhang, Jing Li, Yan Gao, Donghong Han · Apr 2, 2026 · Citations: 0

Human Eval
Open arXiv Find Implementation RSS feed Shortlist (0)

How to use this page

Low trust

Use this as background context only. Do not make protocol decisions from this page alone.

Best use

Background context only

What to verify

Read the full paper before copying any benchmark, metric, or protocol choices.

Evidence quality

Low

Derived from extracted protocol signals and abstract evidence.

Abstract

Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses. However, existing methods face challenges in effectively supporting deep contextual understanding. To address this issue, we propose PRCCF, a Persona-guided Retrieval and Causality-aware Cognitive Filtering framework. Specifically, the framework incorporates a persona-guided retrieval mechanism that jointly models semantic compatibility and persona alignment to enhance response generation. Furthermore, it employs a causality-aware cognitive filtering module to prioritize causally relevant external knowledge, thereby improving contextual cognitive understanding for emotional reasoning. Extensive experiments on the ESConv dataset demonstrate that PRCCF outperforms state-of-the-art baselines on both automatic metrics and human evaluations. Our code is publicly available at: https://github.com/YancyLyx/PRCCF.

Abstract-only analysis — low confidence

All signals on this page are inferred from the abstract only and may be inaccurate. Do not use this page as a primary protocol reference.

  • This paper looks adjacent to evaluation work, but not like a strong protocol reference.
  • The available metadata is too thin to trust this as a primary source.
  • The abstract does not clearly name benchmarks or metrics.
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Should You Rely On This Paper?

This paper is adjacent to HFEPX scope and is best used for background context, not as a primary protocol reference.

Best use

Background context only

Use if you need

A secondary eval reference to pair with stronger protocol papers.

Main weakness

This paper looks adjacent to evaluation work, but not like a strong protocol reference.

Trust level

Low

Usefulness score

0/100 • Low

Treat as adjacent context, not a core eval-method reference.

Human Feedback Signal

Not explicit in abstract metadata

Evaluation Signal

Detected

Usefulness for eval research

Adjacent candidate

Extraction confidence 30%

If you are doing eval pipeline work, start here:

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What We Could Verify

These are the protocol signals we could actually recover from the available paper metadata. Use them to decide whether this paper is worth deeper reading.

Human Feedback Types

missing

None explicit

No explicit feedback protocol extracted.

"Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses."

Evaluation Modes

partial

Human Eval

Includes extracted eval setup.

"Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses."

Quality Controls

missing

Not reported

No explicit QC controls found.

"Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses."

Benchmarks / Datasets

missing

Not extracted

No benchmark anchors detected.

"Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses."

Reported Metrics

missing

Not extracted

No metric anchors detected.

"Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses."

Human Feedback Details

  • Uses human feedback: No
  • Feedback types: None
  • Rater population: Not reported
  • Expertise required: Coding

Evaluation Details

  • Evaluation modes: Human Eval
  • Agentic eval: None
  • Quality controls: Not reported
  • Evidence quality: Low
  • Use this page as: Background context only

Protocol And Measurement Signals

Benchmarks / Datasets

No benchmark or dataset names were extracted from the available abstract.

Reported Metrics

No metric terms were extracted from the available abstract.

Research Brief

Metadata summary

Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses.

Based on abstract + metadata only. Check the source paper before making high-confidence protocol decisions.

Key Takeaways

  • Emotional Support Conversation (ESC) aims to alleviate individual emotional distress by generating empathetic responses.
  • However, existing methods face challenges in effectively supporting deep contextual understanding.
  • To address this issue, we propose PRCCF, a Persona-guided Retrieval and Causality-aware Cognitive Filtering framework.

Researcher Actions

  • Compare this paper against nearby papers in the same arXiv category before using it for protocol decisions.
  • Validate inferred eval signals (Human evaluation) against the full paper.
  • Use related-paper links to find stronger protocol-specific references.

Caveats

  • Generated from abstract + metadata only; no PDF parsing.
  • Signals below are heuristic and may miss details reported outside the abstract.

Recommended Queries

Research Summary

Contribution Summary

  • To address this issue, we propose PRCCF, a Persona-guided Retrieval and Causality-aware Cognitive Filtering framework.
  • Extensive experiments on the ESConv dataset demonstrate that PRCCF outperforms state-of-the-art baselines on both automatic metrics and human evaluations.

Why It Matters For Eval

  • Extensive experiments on the ESConv dataset demonstrate that PRCCF outperforms state-of-the-art baselines on both automatic metrics and human evaluations.

Researcher Checklist

  • Gap: Human feedback protocol is explicit

    No explicit human feedback protocol detected.

  • Pass: Evaluation mode is explicit

    Detected: Human Eval

  • Gap: Quality control reporting appears

    No calibration/adjudication/IAA control explicitly detected.

  • Gap: Benchmark or dataset anchors are present

    No benchmark/dataset anchor extracted from abstract.

  • Gap: Metric reporting is present

    No metric terms extracted.

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Papers are ranked by protocol overlap, extraction signal alignment, and semantic proximity.

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