Social Insurance Specialist

You will review AI-generated social insurance claims and decisions used in AI training. Your work will focus on whether evidence supports the proposed outcome and whether decisions follow program rules and agency standards.

You will document clear reasons for your decisions, check calculations, and provide written and verbal feedback that helps improve model accuracy.

• Evaluate eligibility and benefit entitlement for retirement, survivors, disability, and supplemental income programs.
• Complete or verify benefit determinations and benefit computations.
• Review claims decisions for quality and identify errors or inconsistencies against agency policy and standards such as POMS.
• Use claims and records systems to access, update, and manage claim files and supporting documents.
• Simulate higher-level decisions involving reconsiderations, appeals, overpayments, and underpayments.
• Synthesize complex records and communicate well-supported decisions for higher-level review.

What it pays and takes

This is a remote, part-time contractor role. The work requires professional fluency in English and relevant experience with social insurance, benefits, or claims review.

• Pay: $60 to $85 per hour.
• Work arrangement: Remote contract work with part-time employment type.
• Location: Open to candidates in the countries listed for this role.
• Language: Professional fluency in English.
• Experience as a Social Insurance Specialist or in an equivalent benefits or claims role.
• Strong knowledge of eligibility decisions, benefit entitlement, evidence gathering, and regulated program rules.
• Familiarity with GS-0105 Social Insurance Administration functions or related classifications such as GS-0996 or GS-0512.
• Experience with claims processing or case management systems, including SSA MCS, MSSICS, or similar platforms.
• Background in claims quality assurance within a federal, state, or related agency environment.
• Experience administering social insurance or benefit programs in government service is helpful, including eligibility determinations, benefit computations, or public-facing benefits work.

How it works

You apply here in about two minutes and finish on the hiring platform. The next step is a short AI interview (technical roles include a coding challenge). Passing it is how you qualify for paid tasks, so take it soon after you are invited.

The hiring platform's application for this job asks for your resume, your LinkedIn profile, your phone number, your location and answers to 6 screening questions.

About AI training work

AI training work uses human review to help artificial intelligence learn from accurate examples. People with experience in regulated fields are paid to assess model outputs against the rules and standards of their profession.