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Benchmarking Large Language Models for Quebec Insurance: From Closed-Book to Retrieval-Augmented Generation

David Beauchemin, Richard Khoury · Mar 8, 2026 · Citations: 0

Data freshness

Extraction: Fresh

Check recency before relying on this page for active eval decisions. Use stale pages as context and verify against current hub results.

Metadata refreshed

Mar 8, 2026, 10:02 PM

Recent

Extraction refreshed

Mar 14, 2026, 2:17 AM

Fresh

Extraction source

Persisted extraction

Confidence 0.45

Abstract

The digitization of insurance distribution in the Canadian province of Quebec, accelerated by legislative changes such as Bill 141, has created a significant "advice gap", leaving consumers to interpret complex financial contracts without professional guidance. While Large Language Models (LLMs) offer a scalable solution for automated advisory services, their deployment in high-stakes domains hinges on strict legal accuracy and trustworthiness. In this paper, we address this challenge by introducing AEPC-QA, a private gold-standard benchmark of 807 multiple-choice questions derived from official regulatory certification (paper) handbooks. We conduct a comprehensive evaluation of 51 LLMs across two paradigms: closed-book generation and retrieval-augmented generation (RAG) using a specialized corpus of Quebec insurance documents. Our results reveal three critical insights: 1) the supremacy of inference-time reasoning, where models leveraging chain-of-thought processing (e.g. o3-2025-04-16, o1-2024-12-17) significantly outperform standard instruction-tuned models; 2) RAG acts as a knowledge equalizer, boosting the accuracy of models with weak parametric knowledge by over 35 percentage points, yet paradoxically causing "context distraction" in others, leading to catastrophic performance regressions; and 3) a "specialization paradox", where massive generalist models consistently outperform smaller, domain-specific French fine-tuned ones. These findings suggest that while current architectures approach expert-level proficiency (~79%), the instability introduced by external context retrieval necessitates rigorous robustness calibration before autonomous deployment is viable.

Low-signal caution for protocol decisions

Use this page for context, then validate protocol choices against stronger HFEPX references before implementation decisions.

  • Extraction flags indicate low-signal or possible false-positive protocol mapping.
  • Extraction confidence is 0.45 (below strong-reference threshold).

HFEPX Relevance Assessment

This paper is adjacent to HFEPX scope and is best used for background context, not as a primary protocol reference.

Best use

Background context only

Use if you need

A secondary eval reference to pair with stronger protocol papers.

Main weakness

Extraction flags indicate low-signal or possible false-positive protocol mapping.

Trust level

Low

Eval-Fit Score

15/100 • Low

Treat as adjacent context, not a core eval-method reference.

Human Feedback Signal

Not explicit in abstract metadata

Evaluation Signal

Detected

HFEPX Fit

Adjacent candidate

Extraction confidence: Low

Field Provenance & Confidence

Each key protocol field shows extraction state, confidence band, and data source so you can decide whether to trust it directly or validate from full text.

Human Feedback Types

missing

None explicit

Confidence: Low Source: Persisted extraction missing

No explicit feedback protocol extracted.

Evidence snippet: The digitization of insurance distribution in the Canadian province of Quebec, accelerated by legislative changes such as Bill 141, has created a significant "advice gap", leaving consumers to interpret complex financial contracts without professional guidance.

Evaluation Modes

partial

Automatic Metrics

Confidence: Low Source: Persisted extraction evidenced

Includes extracted eval setup.

Evidence snippet: The digitization of insurance distribution in the Canadian province of Quebec, accelerated by legislative changes such as Bill 141, has created a significant "advice gap", leaving consumers to interpret complex financial contracts without professional guidance.

Quality Controls

partial

Calibration

Confidence: Low Source: Persisted extraction evidenced

Calibration/adjudication style controls detected.

Evidence snippet: These findings suggest that while current architectures approach expert-level proficiency (~79%), the instability introduced by external context retrieval necessitates rigorous robustness calibration before autonomous deployment is viable.

Benchmarks / Datasets

missing

Not extracted

Confidence: Low Source: Persisted extraction missing

No benchmark anchors detected.

Evidence snippet: The digitization of insurance distribution in the Canadian province of Quebec, accelerated by legislative changes such as Bill 141, has created a significant "advice gap", leaving consumers to interpret complex financial contracts without professional guidance.

Reported Metrics

partial

Accuracy

Confidence: Low Source: Persisted extraction evidenced

Useful for evaluation criteria comparison.

Evidence snippet: While Large Language Models (LLMs) offer a scalable solution for automated advisory services, their deployment in high-stakes domains hinges on strict legal accuracy and trustworthiness.

Rater Population

partial

Domain Experts

Confidence: Low Source: Persisted extraction evidenced

Helpful for staffing comparability.

Evidence snippet: These findings suggest that while current architectures approach expert-level proficiency (~79%), the instability introduced by external context retrieval necessitates rigorous robustness calibration before autonomous deployment is viable.

Human Data Lens

  • Uses human feedback: No
  • Feedback types: None
  • Rater population: Domain Experts
  • Unit of annotation: Unknown
  • Expertise required: Law
  • Extraction source: Persisted extraction

Evaluation Lens

  • Evaluation modes: Automatic Metrics
  • Agentic eval: None
  • Quality controls: Calibration
  • Confidence: 0.45
  • Flags: low_signal, possible_false_positive

Protocol And Measurement Signals

Benchmarks / Datasets

No benchmark or dataset names were extracted from the available abstract.

Reported Metrics

accuracy

Research Brief

Deterministic synthesis

While Large Language Models (LLMs) offer a scalable solution for automated advisory services, their deployment in high-stakes domains hinges on strict legal accuracy and trustworthiness. HFEPX signals include Automatic Metrics with confidence 0.45. Updated from current HFEPX corpus.

Generated Mar 14, 2026, 2:17 AM · Grounded in abstract + metadata only

Key Takeaways

  • While Large Language Models (LLMs) offer a scalable solution for automated advisory services, their deployment in high-stakes domains hinges on strict legal accuracy and…
  • In this paper, we address this challenge by introducing AEPC-QA, a private gold-standard benchmark of 807 multiple-choice questions derived from official regulatory certification…

Researcher Actions

  • Treat this as method context, then pivot to protocol-specific HFEPX hubs.
  • Identify benchmark choices from full text before operationalizing conclusions.
  • Validate metric comparability (accuracy).

Caveats

  • Generated from title, abstract, and extracted metadata only; full-paper implementation details are not parsed.
  • Low-signal flag detected: protocol relevance may be indirect.

Research Summary

Contribution Summary

  • While Large Language Models (LLMs) offer a scalable solution for automated advisory services, their deployment in high-stakes domains hinges on strict legal accuracy and trustworthiness.
  • In this paper, we address this challenge by introducing AEPC-QA, a private gold-standard benchmark of 807 multiple-choice questions derived from official regulatory certification (paper) handbooks.
  • We conduct a comprehensive evaluation of 51 LLMs across two paradigms: closed-book generation and retrieval-augmented generation (RAG) using a specialized corpus of Quebec insurance documents.

Why It Matters For Eval

  • In this paper, we address this challenge by introducing AEPC-QA, a private gold-standard benchmark of 807 multiple-choice questions derived from official regulatory certification (paper) handbooks.
  • We conduct a comprehensive evaluation of 51 LLMs across two paradigms: closed-book generation and retrieval-augmented generation (RAG) using a specialized corpus of Quebec insurance documents.

Researcher Checklist

  • Gap: Human feedback protocol is explicit

    No explicit human feedback protocol detected.

  • Pass: Evaluation mode is explicit

    Detected: Automatic Metrics

  • Pass: Quality control reporting appears

    Detected: Calibration

  • Gap: Benchmark or dataset anchors are present

    No benchmark/dataset anchor extracted from abstract.

  • Pass: Metric reporting is present

    Detected: accuracy

Category-Adjacent Papers (Broader Context)

These papers are nearby in arXiv category and useful for broader context, but not necessarily protocol-matched to this paper.

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