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Automated Coding of Communication Data Using ChatGPT: Consistency Across Subgroups

Jiangang Hao, Wenju Cui, Patrick Kyllonen, Emily Kerzabi · Oct 23, 2025 · Citations: 0

Automatic Metrics Coding Human Eval Rubric Rating
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How to use this page

Moderate trust

Use this for comparison and orientation, not as your only source.

Best use

Primary benchmark and eval reference

What to verify

Validate the evaluation procedure and quality controls in the full paper before operational use.

Evidence quality

Moderate

Derived from extracted protocol signals and abstract evidence.

Abstract

Assessing communication and collaboration at scale depends on a labor intensive task of coding communication data into categories according to different frameworks. Prior research has established that ChatGPT can be directly instructed with coding rubrics to code the communication data and achieves accuracy comparable to human raters. However, whether the coding from ChatGPT or similar AI technology perform consistently across different demographic groups, such as gender and race, remains unclear. To address this gap, we introduce three checks for evaluating subgroup consistency in LLM-based coding by adapting an existing framework from the automated scoring literature. Using a typical collaborative problem-solving coding framework and data from three types of collaborative tasks, we examine ChatGPT-based coding performance across gender and racial/ethnic groups. Our results show that ChatGPT-based coding perform consistently in the same way as human raters across gender or racial/ethnic groups, demonstrating the possibility of its use in large-scale assessments of collaboration and communication.

Should You Rely On This Paper?

This paper has strong direct human-feedback and evaluation protocol signal and is suitable as a primary eval pipeline reference.

Best use

Primary benchmark and eval reference

Use if you need

A secondary eval reference to pair with stronger protocol papers.

Main weakness

No major weakness surfaced.

Trust level

Moderate

Usefulness score

77/100 • High

Use this as a primary source when designing or comparing eval protocols.

Human Feedback Signal

Detected

Evaluation Signal

Detected

Usefulness for eval research

High-confidence candidate

Extraction confidence 70%

If you are doing eval pipeline work, start here:

Human Eval Hub LLM-as-Judge Hub Pairwise Preference Hub Tool-Use Eval Hub

What We Could Verify

These are the protocol signals we could actually recover from the available paper metadata. Use them to decide whether this paper is worth deeper reading.

Human Feedback Types

strong

Rubric Rating

Directly usable for protocol triage.

"Assessing communication and collaboration at scale depends on a labor intensive task of coding communication data into categories according to different frameworks."

Evaluation Modes

strong

Human Eval, Automatic Metrics

Includes extracted eval setup.

"Assessing communication and collaboration at scale depends on a labor intensive task of coding communication data into categories according to different frameworks."

Quality Controls

missing

Not reported

No explicit QC controls found.

"Assessing communication and collaboration at scale depends on a labor intensive task of coding communication data into categories according to different frameworks."

Benchmarks / Datasets

missing

Not extracted

No benchmark anchors detected.

"Assessing communication and collaboration at scale depends on a labor intensive task of coding communication data into categories according to different frameworks."

Reported Metrics

strong

Accuracy

Useful for evaluation criteria comparison.

"Prior research has established that ChatGPT can be directly instructed with coding rubrics to code the communication data and achieves accuracy comparable to human raters."

Human Feedback Details

  • Uses human feedback: Yes
  • Feedback types: Rubric Rating
  • Rater population: Not reported
  • Unit of annotation: Multi Dim Rubric
  • Expertise required: Coding

Evaluation Details

  • Evaluation modes: Human Eval, Automatic Metrics
  • Agentic eval: None
  • Quality controls: Not reported
  • Evidence quality: Moderate
  • Use this page as: Primary benchmark and eval reference

Protocol And Measurement Signals

Benchmarks / Datasets

No benchmark or dataset names were extracted from the available abstract.

Reported Metrics

accuracy

Research Brief

Metadata summary

Assessing communication and collaboration at scale depends on a labor intensive task of coding communication data into categories according to different frameworks.

Based on abstract + metadata only. Check the source paper before making high-confidence protocol decisions.

Key Takeaways

  • Assessing communication and collaboration at scale depends on a labor intensive task of coding communication data into categories according to different frameworks.
  • Prior research has established that ChatGPT can be directly instructed with coding rubrics to code the communication data and achieves accuracy comparable to human raters.
  • However, whether the coding from ChatGPT or similar AI technology perform consistently across different demographic groups, such as gender and race, remains unclear.

Researcher Actions

  • Compare this paper against nearby papers in the same arXiv category before using it for protocol decisions.
  • Validate inferred eval signals (Automatic metrics) against the full paper.
  • Use related-paper links to find stronger protocol-specific references.

Caveats

  • Generated from abstract + metadata only; no PDF parsing.
  • Signals below are heuristic and may miss details reported outside the abstract.

Recommended Queries

Accuracy

Research Summary

Contribution Summary

  • Prior research has established that ChatGPT can be directly instructed with coding rubrics to code the communication data and achieves accuracy comparable to human raters.
  • To address this gap, we introduce three checks for evaluating subgroup consistency in LLM-based coding by adapting an existing framework from the automated scoring literature.
  • Our results show that ChatGPT-based coding perform consistently in the same way as human raters across gender or racial/ethnic groups, demonstrating the possibility of its use in large-scale assessments of collaboration and communication.

Why It Matters For Eval

  • Prior research has established that ChatGPT can be directly instructed with coding rubrics to code the communication data and achieves accuracy comparable to human raters.
  • Our results show that ChatGPT-based coding perform consistently in the same way as human raters across gender or racial/ethnic groups, demonstrating the possibility of its use in large-scale assessments of collaboration and communication.

Researcher Checklist

  • Pass: Human feedback protocol is explicit

    Detected: Rubric Rating

  • Pass: Evaluation mode is explicit

    Detected: Human Eval, Automatic Metrics

  • Gap: Quality control reporting appears

    No calibration/adjudication/IAA control explicitly detected.

  • Gap: Benchmark or dataset anchors are present

    No benchmark/dataset anchor extracted from abstract.

  • Pass: Metric reporting is present

    Detected: accuracy

Related Papers

Papers are ranked by protocol overlap, extraction signal alignment, and semantic proximity.

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