Hospitality Worker (Toast POS User) AI Trainer

You will use practical Toast POS experience to help AI systems understand restaurant ordering, payments, reporting, menus, and order management. The work combines workflow analysis, process documentation, data evaluation, and clear communication for technical and non-technical audiences.

• Analyze Toast POS workflows for order entry, payment processing, reporting, menus, and restaurant order management.
• Create scenario-based documentation and step-by-step guides based on real restaurant operations.
• Review system functionality, identify common troubleshooting issues, and explain possible improvements.
• Describe ways to implement, configure, and improve Toast POS across different restaurant settings.
• Annotate and evaluate transaction data, menus, and order flows.
• Refine prompts, tasks, and datasets while explaining Toast POS concepts in writing and conversation.

• Language: English fluency.
• Required: Current hospitality experience using Toast POS in daily operations.
• Required: Strong understanding of restaurant workflows and the connection between point-of-sale, ordering, and payment processes.
• Required: Clear written and verbal communication, careful attention to accuracy, and the ability to document processes for technical and non-technical audiences.