Telephone Operator AI Evaluator

You will help evaluate how well AI handles telephone operations and workplace situations. You will use your experience with operator duties, switchboards, and customer support to create realistic prompts and review written responses.

• Write prompts based on telephone operator duties and workplace situations.
• Review AI-generated responses for accuracy and relevance.
• Find errors involving call connections, directories, paging systems, emergency assistance, relay services, billing requests, and customer support.
• Explain clearly how each response should be improved.

This is remote, asynchronous, project-based work with flexible part-time hours. Projects open periodically and can be completed alongside other employment.

• Schedule: Flexible part-time work with no minimum commitment; the listed time requirement is 20+ hours per week.
• Experience: At least four years of professional telephone operations or closely related switchboard experience.
• Knowledge: Call connections, directory assistance, customer support procedures, emergency assistance, paging systems, relay services, billing requests, or call records.
• Skills: Clear written communication, content evaluation, and the ability to work independently in an asynchronous setting.
• AI experience: No prior AI experience is required.