SaaS Revenue Operations CRM Systems Expert

About OpenTrain

OpenTrain AI is hiring contractors for the fast-growing field of AI training and data labeling. OpenTrain helps people discover opportunities, build credible AI-training profiles, and grow specialized expertise into a lasting career.

• Remote contractor opportunity open worldwide
• Apply through OpenTrain with no prior AI experience required
• Create a free profile to showcase your experience and pursue AI-training work

About AI Training Work

AI systems improve through examples and feedback prepared by people with practical expertise. In this project, your knowledge of SaaS revenue operations, CRM administration, workflow design, and data integrity can help shape how AI systems understand and evaluate real operational situations.

AI training and data-labeling work is often flexible and remote. Contributors may evaluate outputs, collect structured information, document decisions, or provide expert feedback that makes AI systems more useful and reliable.

• Work at the intersection of SaaS operations and emerging AI systems
• Use practical business expertise rather than prior AI experience
• Contribute to evaluation, rating, and data-collection activities

The Role

OpenTrain is seeking a SaaS revenue operations and CRM systems expert for a part-time, remote contractor role. You will help train AI systems through hands-on expertise in CRM administration, revenue tooling, workflow design, data integrity, and customer success operations.

The role pays $40-$80 per hour and requires 20+ hours per week. English is required, and the opportunity is available worldwide. The project details classify this opportunity as entry level, while the role requirements call for at least four years of hands-on SaaS operations experience.

• Pay: $40-$80 per hour
• Time commitment: 20+ hours per week
• Engagement: Part-time contractor
• Location: Worldwide and fully remote
• Language: English

What You'll Do

You will apply practical judgment to CRM and revenue operations scenarios, helping create useful training data and feedback for AI systems. The work combines hands-on systems knowledge with clear explanations, documentation, and stakeholder-focused decision-making.

• Configure and optimize Salesforce, HubSpot, or comparable CRM platforms
• Integrate and manage tools for quoting, billing, ticketing, project tracking, onboarding, or workflow automation
• Establish and document scalable workflows that adapt to changing business requirements
• Encourage adoption of new workflows among sales and customer success stakeholders
• Monitor data quality across connected systems, identify discrepancies, and resolve operational issues
• Assess conflicts between operational policies and recommend practical, sustainable resolutions
• Produce clear reports and documentation that improve transparency and usability
• Share feedback on system usability and adoption to support better operational practices and AI training data

Requirements

This opportunity is designed for someone who has directly owned CRM and connected revenue systems in a SaaS environment. Strong candidates can simplify complex processes, protect data integrity, communicate decisions clearly, and help sales and customer success teams adopt new ways of working.

• At least four years of hands-on experience in sales, revenue, or customer success operations within a SaaS environment
• Direct responsibility for configuring and maintaining a CRM platform
• Hands-on ownership of CRM fields, workflows, automation, or permissions
• Experience administering at least two connected tools beyond the CRM, such as CPQ, billing, ticketing, project tracking, onboarding, or integration platforms
• Practical judgment for resolving conflicts between operational policies without overcomplicating processes
• Ability to maintain data integrity across interconnected SaaS systems and produce actionable reports
• Excellent written and verbal communication for documentation and stakeholder engagement
• Demonstrated ability to drive adoption of new workflows and systems among sales and customer success professionals

Helpful Background

Experience with Salesforce, HubSpot, quoting or CPQ tools, subscription billing platforms, support systems, project tracking tools, or integration and automation layers can help you contribute effectively. A hands-on ownership mindset and the ability to explain operational decisions clearly are especially valuable.

• CRM configuration and maintenance
• Revenue operations and customer success systems
• Quoting, CPQ, or subscription billing
• Support, project tracking, onboarding, or automation platforms
• Workflow adoption, reporting, and cross-system data integrity

How to Apply Through OpenTrain

OpenTrain is where people start and build careers in AI training and data labeling. Create a free account, build a profile that reflects your SaaS operations experience, and apply in minutes. Your profile can help you present credible expertise while discovering additional AI-training opportunities that match your skills.

• Apply remotely through OpenTrain AI
• Highlight your CRM, revenue operations, and SaaS systems experience
• Use your profile to build a durable portfolio of AI-training work