You will evaluate AI-generated customer service responses used in food delivery situations. Your reviews will help identify where responses are accurate, relevant, clear, appropriate, and useful to customers.
- Review written and verbal AI responses about orders, delivery updates, and issue resolution.
- Judge whether responses are accurate, relevant, clear, and appropriate.
- Check whether the tone feels realistic and effective for customer service.
- Identify incorrect, unclear, or inappropriate responses.
- Write concise suggestions for improving AI responses.
- Create example conversations based on realistic food delivery interactions.
- Apply project guidelines consistently and clarify requirements when scenarios are unclear.
What It Pays And Takes
This is a part-time contractor opportunity for people with food delivery, hospitality, customer service, or related service experience. Prior AI experience is not required because relevant service knowledge is the main focus.
- Pay: $10 to $30 per hour.
- Work type: Part-time contract work.
- Language: Fluent English.
- Location: Open to candidates in the countries listed for this role across North America, South America, Europe, Asia, Africa, and the Middle East.
- Experience: Food delivery, hospitality, customer service, or a related service-oriented field.
- Skills: Strong written and verbal communication, careful attention to detail, and the ability to explain judgments constructively.
- You should be able to work independently, follow detailed guidelines, adapt to changing priorities, and use delivery platforms, apps, or AI tools.
How It Works
Apply on OpenTrain with your resume, then complete the application on the hiring site.
About AI Training Work
AI training work is the human side of building artificial intelligence. People review and create examples, rate model responses, and give feedback so AI systems communicate more accurately and appropriately; practical experience in areas such as customer service helps make those judgments useful.
OpenTrain is a platform where people find AI-training and data-labeling work, build a profile, and apply to projects. Creating an OpenTrain account is free.