Customer Operations AI Training Analyst

Use your energy-industry experience to create training data and review AI-generated content. Your feedback helps assess whether responses are accurate and relevant to real utility operations.

• Create training data based on utility workflows and energy operations.
• Evaluate AI-generated responses for accuracy and relevance.
• Review how AI handles utility metering, energy billing, customer operations, and customer data management.
• Work independently and asynchronously with AI research teams.

• Time: 20+ hours per week.
• Professional experience: At least two years in utility metering, customer operations, or a related energy role.
• Relevant roles include Meter Data Analyst, Customer Operations Analyst, Billing Analyst, Energy Accountant, or equivalent energy-industry work.
• Hands-on experience with at least one of Oracle MDM, Oracle CC&B, SAP, or Power BI.
• Strong written communication, careful attention to detail, and the ability to work independently.
• Fluent in English. No prior AI experience is required.