Business Analyst, Chatbot Response Evaluation

You will evaluate chatbot responses for business and finance applications. The work involves comparing multiple outputs, applying defined criteria, and writing final assessments that explain response quality and areas for improvement.

You will also analyze business needs and workflows, document requirements, and share findings with business and technical stakeholders.

• Gather, analyze, and document business requirements.
• Compare chatbot outputs and provide structured final assessments.
• Turn business needs into clear functional specifications.
• Analyze workflows, processes, and data to find gaps and improvement opportunities.
• Create reports, dashboards, process maps, and related documentation.
• Support project planning, testing, implementation, and user acceptance testing.
• Track progress, risks, dependencies, and key performance indicators.
• Present insights and recommendations to business and technical stakeholders.

What It Pays and Takes

This is a project-based contract engagement with a defined set of evaluation tasks. It is listed as an entry-level opportunity and is open to candidates in the United States.

• Pay: Not specified in the listing.
• Schedule: 20 or more hours per week.
• Work type: Part-time contractor role.
• Location: Open to candidates in the United States.
• Experience: At least two years as a Business Analyst or in a similar role.
• Skills: Strong analytical, problem-solving, communication, and documentation skills.
• Requirements: Experience gathering requirements and mapping business processes.
• Collaboration: Ability to work with cross-functional teams, manage multiple priorities, and maintain close attention to detail.
• Helpful knowledge: Agile or Scrum methodologies.

How It Works

Apply on OpenTrain with your resume, then complete the application on the hiring site.

About AI Training Work

AI training is the human work behind systems such as chatbots. People compare and rate model responses, identify problems, and provide structured feedback so AI systems can produce more useful results.