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Build, Judge, Optimize: A Blueprint for Continuous Improvement of Multi-Agent Consumer Assistants

Alejandro Breen Herrera, Aayush Sheth, Steven G. Xu, Zhucheng Zhan, Charles Wright, Marcus Yearwood, Hongtai Wei, Sudeep Das · Mar 3, 2026 · Citations: 0

Data freshness

Extraction: Fresh

Check recency before relying on this page for active eval decisions. Use stale pages as context and verify against current hub results.

Metadata refreshed

Mar 3, 2026, 10:47 PM

Recent

Extraction refreshed

Mar 8, 2026, 4:22 AM

Fresh

Extraction source

Persisted extraction

Confidence 0.65

Abstract

Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly coupled multi-agent systems. Grocery shopping further amplifies these difficulties, as user requests are often underspecified, highly preference-sensitive, and constrained by factors such as budget and inventory. In this paper, we present a practical blueprint for evaluating and optimizing conversational shopping assistants, illustrated through a production-scale AI grocery assistant. We introduce a multi-faceted evaluation rubric that decomposes end-to-end shopping quality into structured dimensions and develop a calibrated LLM-as-judge pipeline aligned with human annotations. Building on this evaluation foundation, we investigate two complementary prompt-optimization strategies based on a SOTA prompt-optimizer called GEPA (Shao et al., 2025): (1) Sub-agent GEPA, which optimizes individual agent nodes against localized rubrics, and (2) MAMuT (Multi-Agent Multi-Turn) GEPA (Herrera et al., 2026), a novel system-level approach that jointly optimizes prompts across agents using multi-turn simulation and trajectory-level scoring. We release rubric templates and evaluation design guidance to support practitioners building production CSAs.

Low-signal caution for protocol decisions

Use this page for context, then validate protocol choices against stronger HFEPX references before implementation decisions.

  • No benchmark/dataset or metric anchors were extracted.

HFEPX Relevance Assessment

This paper has useful evaluation signal, but protocol completeness is partial; pair it with related papers before deciding implementation strategy.

Best use

Secondary protocol comparison source

Use if you need

A secondary eval reference to pair with stronger protocol papers.

Main weakness

No benchmark/dataset or metric anchors were extracted.

Trust level

Moderate

Eval-Fit Score

69/100 • Medium

Useful as a secondary reference; validate protocol details against neighboring papers.

Human Feedback Signal

Detected

Evaluation Signal

Detected

HFEPX Fit

Moderate-confidence candidate

Extraction confidence: Moderate

Field Provenance & Confidence

Each key protocol field shows extraction state, confidence band, and data source so you can decide whether to trust it directly or validate from full text.

Human Feedback Types

strong

Pairwise Preference, Rubric Rating

Confidence: Moderate Source: Persisted extraction evidenced

Directly usable for protocol triage.

Evidence snippet: Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly coupled multi-agent systems.

Evaluation Modes

strong

Llm As Judge, Simulation Env

Confidence: Moderate Source: Persisted extraction evidenced

Includes extracted eval setup.

Evidence snippet: Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly coupled multi-agent systems.

Quality Controls

missing

Not reported

Confidence: Low Source: Persisted extraction missing

No explicit QC controls found.

Evidence snippet: Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly coupled multi-agent systems.

Benchmarks / Datasets

missing

Not extracted

Confidence: Low Source: Persisted extraction missing

No benchmark anchors detected.

Evidence snippet: Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly coupled multi-agent systems.

Reported Metrics

missing

Not extracted

Confidence: Low Source: Persisted extraction missing

No metric anchors detected.

Evidence snippet: Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly coupled multi-agent systems.

Rater Population

missing

Unknown

Confidence: Low Source: Persisted extraction missing

Rater source not explicitly reported.

Evidence snippet: Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly coupled multi-agent systems.

Human Data Lens

  • Uses human feedback: Yes
  • Feedback types: Pairwise Preference, Rubric Rating
  • Rater population: Unknown
  • Unit of annotation: Multi Dim Rubric
  • Expertise required: General
  • Extraction source: Persisted extraction

Evaluation Lens

  • Evaluation modes: Llm As Judge, Simulation Env
  • Agentic eval: Long Horizon, Multi Agent
  • Quality controls: Not reported
  • Confidence: 0.65
  • Flags: runtime_fallback_extraction

Protocol And Measurement Signals

Benchmarks / Datasets

No benchmark or dataset names were extracted from the available abstract.

Reported Metrics

No metric terms were extracted from the available abstract.

Research Brief

Deterministic synthesis

Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly… HFEPX signals include Pairwise Preference, Rubric Rating, Llm As Judge with confidence 0.65. Updated from current HFEPX corpus.

Generated Mar 8, 2026, 4:22 AM · Grounded in abstract + metadata only

Key Takeaways

  • Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to…
  • In this paper, we present a practical blueprint for evaluating and optimizing conversational shopping assistants, illustrated through a production-scale AI grocery assistant.

Researcher Actions

  • Compare its human-feedback setup against pairwise and rubric hubs.
  • Identify benchmark choices from full text before operationalizing conclusions.
  • Verify metric definitions before comparing against your eval pipeline.

Caveats

  • Generated from title, abstract, and extracted metadata only; full-paper implementation details are not parsed.
  • Extraction confidence is probabilistic and should be validated for critical decisions.

Research Summary

Contribution Summary

  • Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly…
  • In this paper, we present a practical blueprint for evaluating and optimizing conversational shopping assistants, illustrated through a production-scale AI grocery assistant.
  • We introduce a multi-faceted evaluation rubric that decomposes end-to-end shopping quality into structured dimensions and develop a calibrated LLM-as-judge pipeline aligned with human annotations.

Why It Matters For Eval

  • Conversational shopping assistants (CSAs) represent a compelling application of agentic AI, but moving from prototype to production reveals two underexplored challenges: how to evaluate multi-turn interactions and how to optimize tightly…
  • We introduce a multi-faceted evaluation rubric that decomposes end-to-end shopping quality into structured dimensions and develop a calibrated LLM-as-judge pipeline aligned with human annotations.

Researcher Checklist

  • Pass: Human feedback protocol is explicit

    Detected: Pairwise Preference, Rubric Rating

  • Pass: Evaluation mode is explicit

    Detected: Llm As Judge, Simulation Env

  • Gap: Quality control reporting appears

    No calibration/adjudication/IAA control explicitly detected.

  • Gap: Benchmark or dataset anchors are present

    No benchmark/dataset anchor extracted from abstract.

  • Gap: Metric reporting is present

    No metric terms extracted.

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