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HFEPX · Eval paper review

FDE-Gym: The Last Mile of AI Delivery

Dongxu Yang, Hongda Yan, Renxin Wang, Baoli Zhang +22 more

Published

Oct 15, 2026

Citations

0

Trust level

Low

Usefulness score

0/100 (Low)

Extraction confidence

15% (Low)

Derived from extracted protocol signals and abstract evidence.

Rater population

Domain Experts

Signals refreshed

Oct 15, 2026

Should you rely on this paper?

This paper is adjacent to HFEPX scope and is best used for background context, not as a primary protocol reference.

Use this as background context only. Do not make protocol decisions from this page alone.

Best use

Background context only

Use if you need

Background context only.

What to verify

Read the full paper before copying any benchmark, metric, or protocol choices.

Main weakness

This paper looks adjacent to evaluation work, but not like a strong protocol reference.

Human feedback signal
Not explicit
Not explicit in abstract metadata
Evaluation signal
Weak or implicit
Validate from full paper
Usefulness for eval research
0/100
Adjacent candidate

Treat as adjacent context, not a core eval-method reference.

Abstract

Existing agent benchmarks typically evaluate agents on well-specified tasks defined by issue reports, specifications, or task tickets. Real-world customer delivery is different: forward-deployed engineers (FDEs) must clarify ambiguous requirements, work in live systems, and uncover unstated constraints. We introduce FDE-Gym, a benchmark of 95 end-to-end delivery tasks from 20 customer scenarios across 18 sectors, each adapted by industry experts from real-world delivery projects. In simulated customer environments with scripted stakeholders and modifiable customer systems, agents interact with stakeholders and operate on production-like systems to deliver working solutions. FDE-Gym scores a delivery by how much it improves the customer's own success metric, normalized between 0 (unchanged system) and 1 (reference solution), with penalties for stakeholder interactions (messages, trial runs, and waiting time). An online platform lets humans practice FDE skills under the same grading criteria. We evaluate 13 model configurations from seven providers. In the realistic setting, where unstated constraints must be discovered, the best configuration achieves a mean FDE-Gym score of 0.56 and resolves only 14 of the 95 tasks (a score of at least 0.8 with no incident). Discovering unstated constraints is the primary bottleneck: performance drops sharply when models must uncover them without explicit guidance. Yet information discovery alone does not account for the gap: even on the 23 tasks where the best configuration obtains every key fact from stakeholders, it reaches a normalized business uplift of 0.8 or above on only 10. These results reveal a substantial gap between solving well-specified tasks and delivering effective AI systems for real customers.

What we could verify

These are the protocol signals we could actually recover from the available paper metadata. Use them to decide whether this paper is worth deeper reading.

Human Feedback Types

missing

None explicit

No explicit feedback protocol extracted.

"Existing agent benchmarks typically evaluate agents on well-specified tasks defined by issue reports, specifications, or task tickets."

Evaluation Modes

missing

None explicit

Validate eval design from full paper text.

"Existing agent benchmarks typically evaluate agents on well-specified tasks defined by issue reports, specifications, or task tickets."

Quality Controls

missing

Not reported

No explicit QC controls found.

"Existing agent benchmarks typically evaluate agents on well-specified tasks defined by issue reports, specifications, or task tickets."

Benchmarks / Datasets

missing

Not extracted

No benchmark anchors detected.

"Existing agent benchmarks typically evaluate agents on well-specified tasks defined by issue reports, specifications, or task tickets."

Reported Metrics

missing

Not extracted

No metric anchors detected.

"Existing agent benchmarks typically evaluate agents on well-specified tasks defined by issue reports, specifications, or task tickets."

Rater Population

partial

Domain Experts

Helpful for staffing comparability.

"We introduce FDE-Gym, a benchmark of 95 end-to-end delivery tasks from 20 customer scenarios across 18 sectors, each adapted by industry experts from real-world delivery projects."

Benchmarks and datasets

No benchmark or dataset names were extracted from the available abstract.

Reported metrics

No metric terms were extracted from the available abstract.

Human feedback details
Uses human feedback
No
Feedback types
None
Rater population
Domain Experts
Expertise required
General
Evaluation details
Evaluation modes
None
Agentic eval
None
Quality controls
Not reported
Evidence quality
Low
Use this page as
Background context only

Research brief

Metadata summary

Existing agent benchmarks typically evaluate agents on well-specified tasks defined by issue reports, specifications, or task tickets.

Based on abstract + metadata only. Check the source paper before making high-confidence protocol decisions.

Key takeaways

  • Existing agent benchmarks typically evaluate agents on well-specified tasks defined by issue reports, specifications, or task tickets.
  • Real-world customer delivery is different: forward-deployed engineers (FDEs) must clarify ambiguous requirements, work in live systems, and uncover unstated constraints.
  • We introduce FDE-Gym, a benchmark of 95 end-to-end delivery tasks from 20 customer scenarios across 18 sectors, each adapted by industry experts from real-world delivery projects.

Researcher actions

  • Compare this paper against nearby papers in the same arXiv category before using it for protocol decisions.
  • Validate inferred eval signals (Automatic metrics) against the full paper.
  • Use related-paper links to find stronger protocol-specific references.

Caveats

  • Generated from abstract + metadata only; no PDF parsing.
  • Signals below are heuristic and may miss details reported outside the abstract.

Recommended queries

Contribution summary

  • Existing agent benchmarks typically evaluate agents on well-specified tasks defined by issue reports, specifications, or task tickets.
  • We introduce FDE-Gym, a benchmark of 95 end-to-end delivery tasks from 20 customer scenarios across 18 sectors, each adapted by industry experts from real-world delivery projects.
  • We evaluate 13 model configurations from seven providers.

Why it matters for eval

  • Existing agent benchmarks typically evaluate agents on well-specified tasks defined by issue reports, specifications, or task tickets.
  • We introduce FDE-Gym, a benchmark of 95 end-to-end delivery tasks from 20 customer scenarios across 18 sectors, each adapted by industry experts from real-world delivery projects.

Researcher checklist

  • Human feedback protocol is explicit

    No explicit human feedback protocol detected.

  • Evaluation mode is explicit

    No clear evaluation mode extracted.

  • Quality control reporting appears

    No calibration/adjudication/IAA control explicitly detected.

  • Benchmark or dataset anchors are present

    No benchmark/dataset anchor extracted from abstract.

  • Metric reporting is present

    No metric terms extracted.