You will provide operational judgment for AI training tasks involving CRM systems, revenue processes, and complex SaaS environments. Your work will turn real-world operational experience into clear, useful training examples and evaluations.
- Assess and refine CRM data models for sales, customer success, and revenue operations.
- Identify conflicting operational policies, choose defensible resolutions, and document the tradeoffs.
- Design and validate SaaS revenue workflows that account for industry-specific compliance requirements.
- Diagnose revenue data integrity gaps and support accurate reporting and analytics.
- Create detailed process walkthroughs based on hands-on system configuration experience.
- Provide written and verbal insights for scenario-based operational training tasks.
- Recommend improvements that support scalability, compliance, and cross-functional alignment.
What It Pays And Takes
This is a contractor, part-time opportunity. The listing identifies the experience level as entry level, while the role calls for substantial hands-on operational skills and clear communication.
- Pay: $50 to $100 per hour.
- Work language: English, with clear written and verbal communication for technical and non-technical stakeholders.
- Open to candidates in the United Arab Emirates, Argentina, Austria, Bangladesh, Belgium, Bahrain, Brazil, Canada, Switzerland, Chile, Colombia, Germany, Denmark, Algeria, Egypt, Spain, Ethiopia, France, the United Kingdom, Ghana, Greece, Indonesia, India, Italy, Jordan, Japan, Kenya, Kyrgyzstan, Kuwait, Kazakhstan, Lebanon, Sri Lanka, Morocco, Mexico, Malaysia, Nigeria, the Netherlands, Oman.
- Also open to candidates in Peru, the Philippines, Pakistan, Palestine, Portugal, Qatar, Saudi Arabia, Singapore, Thailand, Tunisia, Taiwan, the United States, Uzbekistan, Vietnam, and South Africa.
- At least four years of direct, hands-on experience in SaaS revenue, sales, customer success, or implementation operations.
- Ownership and configuration experience with Salesforce, HubSpot, or a comparable CRM.
- Hands-on administration of at least two related tools, such as billing, CPQ, ticketing, project tracking, or data integration platforms.
- Ability to resolve policy conflicts and explain operational tradeoffs in complex, compliance-sensitive environments.
- Experience designing processes for regulated industries or multi-product SaaS implementations, with attention to reporting accuracy.
- Sound judgment about what to change, what to preserve, and how to explain each decision.
- Experience in fintech, healthtech, insurtech, or another regulated field is especially relevant.
- Familiarity with Stripe, Zuora, Chargebee, Zendesk, Intercom, Asana, Jira, Gainsight, Zapier, Workato, dbt, or reverse ETL systems can support the work.
How It Works
Apply on OpenTrain with your resume, then complete the application on the hiring site.
About AI Training Work
AI training is the human work behind artificial intelligence, including writing and rating model responses, reviewing text, and evaluating how systems handle real-world situations. People with strong subject knowledge are paid to help make these systems more accurate, useful, and consistent.