Plain-Language Government Services Usability Tester

You will review short AI-generated questions and answers about government services. Your feedback will help make information clearer and easier for everyday users to understand.

You will explain what works, point out confusing language, and suggest straightforward wording changes based on practical experience using services online or by phone.

• Read short AI-generated questions and answers about public services.
• Identify wording that is confusing, difficult to follow, or likely to leave readers stuck.
• Describe clear and unclear parts in your own words.
• Recommend simple changes that improve clarity, accessibility, and practical understanding.

What It Pays and Takes

This is an entry-level, part-time contract role. No AI or technical background is required, but you should be able to give patient, specific feedback in clear English.

• Pay: $50 to $150 per hour.
• Time: Less than 20 hours per week.
• Location: Open to candidates in the United States.
• Language: Fluent in English.
• Work setup: Complete basic tasks on a phone or web browser.
• Requirements: Careful step-by-step reading, reliable communication, and the ability to explain usability issues clearly.
• Helpful experience: Testing products or services, giving feedback, or using public services such as Medicare, Social Security, passports, veterans benefits, student loans, financial aid, national parks, food assistance, or housing.
• Additional helpful background: Experience using online services in rural or smaller communities.

How It Works

Apply on OpenTrain with your resume, then complete the application on the hiring site.

About AI Training Work

AI training is the human work behind systems that answer questions and complete tasks. Contributors review model responses, explain what works or fails, and help make AI more useful, accurate, and understandable.