Medicare Counselor (AI Training)

You will review Medicare-related content and AI-generated answers for accuracy, clarity, completeness, and alignment with current regulations. Your feedback will help improve tools that support Medicare questions and counseling scenarios.

You will also create realistic sample dialogues, case studies, and written explanations. The work includes documenting Medicare expertise and collaborating with project managers and technical teams to resolve unclear guidance and improve model outputs.

• Evaluate AI responses to Medicare questions and identify incorrect, missing, or misapplied guidance.
• Review counseling and plan-selection scenarios involving eligibility, enrollment, benefits, coverage options, and appeals.
• Recommend improvements when AI systems misunderstand Medicare rules or policies.

This is a remote contractor role with flexible scheduling and part-time work. Prior AI experience is not required, but the role depends on strong applied Medicare knowledge and careful judgment.

• Schedule: Flexible; part-time contractor work.
• Required: Extensive experience providing Medicare counseling to diverse populations and current knowledge of Medicare rules, enrollment, benefits, coverage, and appeals.
• Required: Clear written and verbal communication, analytical thinking, attention to detail, and the ability to explain complex rules to everyday readers and technical teams.
• Required: Comfort using digital platforms and remote collaboration tools, plus the ability to adapt explanations for different audiences.