CRM Operations Specialist for AI Training

About OpenTrain

OpenTrain AI is the hiring and contracting organization for this remote AI training opportunity. OpenTrain helps people build careers in AI training and data labeling by connecting them with projects where human expertise directly improves modern AI systems.

• Remote contractor role available worldwide
• Apply through OpenTrain with a free account
• Project duration is expected to be approximately 3 to 6 months

About AI Training Work

AI training is the human side of building artificial intelligence. Specialists review model outputs, provide structured feedback, and prepare examples that help AI systems understand real-world workflows and produce more accurate responses.

This work offers a way to contribute to cutting-edge technology while using expertise developed in your own field. Many AI training projects are remote and flexible, allowing contributors to work from anywhere with a computer and reliable internet connection.

• Evaluate and rank AI-generated responses using written guidelines
• Identify gaps, inaccuracies, and cases that require additional guidance
• Translate practical professional knowledge into examples and feedback for AI development

The CRM Operations Specialist Role

As a CRM Operations Specialist, you will evaluate AI-generated output related to CRM workflows, sales processes, and automation logic. You will apply your practical understanding of CRM operations to determine whether model responses align with real-world business practices.

This is an expert-level contractor engagement focused on text-based AI training, evaluation, rating, and response generation. The role is remote and worldwide, with work conducted in English.

• Contractor role with an expected project duration of 3 to 6 months
• Worldwide remote opportunity
• Hourly pay range of $28 to $92 USD
• English-language work requiring fluent English proficiency

What You’ll Do

You will assess CRM and sales operations scenarios, annotate relevant records and interactions, and provide clear feedback that can be used by model development teams. You will also help document current practices, pain points, and opportunities to improve business processes.

• Evaluate AI-generated output on CRM workflows, sales processes, and automation logic
• Review, analyze, and annotate CRM data, records, and user interactions
• Rate or rank model responses consistently using written guidelines and rubrics
• Flag cases that fall beyond the current guidelines
• Contribute representative CRM operations, sales enablement, and business process examples
• Document current sales operations practices, pain points, and process improvement opportunities
• Deliver clear, actionable written feedback to project stakeholders and model development teams

Requirements and Preferred Qualifications

The strongest candidates bring substantial hands-on experience in CRM and sales operations, especially experience designing or improving workflows, automations, and data practices. Direct experience with Salesforce or HubSpot is preferred, although comparable CRM experience may be acceptable.

Prior paid human data work supporting AI is helpful but not required. Experience as a software or QA engineer working with CRM integrations, automation, data migrations, or CRM logic testing is also a plus rather than an essential requirement.

• 3 or more years of hands-on experience in CRM and sales operations
• At least 2 years of direct experience working with CRM platforms
• Proven expertise with Salesforce or HubSpot, with depth in one platform sufficient
• Comparable CRM experience may be considered
• Additional experience with Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or ClickFunnels is highly valued
• Ability to optimize sales processes, implement automations, and maintain CRM data integrity
• Strong analytical skills and attention to detail in complex business workflows
• Experience with process mapping
• Strong written and verbal English at B2 level or above
• Reliable internet connection and availability to begin promptly

Who Should Apply

Apply if you can recognize effective CRM and sales operations practices and explain why a workflow, automation, or model response is accurate or flawed. This role is a strong fit for CRM specialists, sales operations professionals, and experts who understand how CRM data and processes function in practice.

Candidates with prior annotation, labeling, RLHF, AI response evaluation, or rubric-based grading experience may be especially well prepared for the work. CRM-focused software and QA engineers are also encouraged to consider the opportunity.

• CRM and sales operations specialists
• Sales enablement and process optimization professionals
• Salesforce, HubSpot, or comparable CRM experts
• CRM integration, automation, migration, or QA specialists
• Professionals comfortable giving precise, written evaluations in English

How to Apply

Create a free OpenTrain account and apply in minutes. Your CRM operations expertise can help shape how AI understands sales workflows, automation logic, and the business processes used every day.

• Confirm that your experience matches the CRM and sales operations requirements
• Highlight your strongest CRM platform knowledge and process improvement experience
• Apply through OpenTrain for consideration for this remote contractor project