CRM Operations and AI Data Evaluation Specialist

About OpenTrain

OpenTrain is the #1 platform for finding and building careers in AI training and data labeling. OpenTrain AI is hiring and contracting for this remote opportunity, helping professionals apply their real-world expertise to projects that shape how AI systems work.

About AI Training Work

AI training is the human side of building artificial intelligence. Contributors review examples, evaluate model outputs, document processes, and provide structured feedback so AI systems can better understand real-world tasks and professional workflows.

This fast-growing field offers remote opportunities for specialists to apply practical knowledge from areas such as sales operations, CRM administration, and business process improvement.

The Role

OpenTrain AI is seeking a remote, part-time CRM Operations and AI Data Evaluation Specialist for contract work focused on CRM operations process review. You will bring hands-on sales-operations expertise to AI training by evaluating CRM workflows, sales processes, automation logic, records, and user interactions.

The role is listed as entry level, while the required qualification is at least three years of hands-on CRM and sales operations experience. No formal degree or previous AI experience is required. The position is worldwide, conducted in English, and requires 20+ hours per week.

• Contractor and part-time engagement
• Remote and worldwide
• English-language work
• $40–$80 per hour
• 20+ hours per week

What You'll Do

You will combine practical CRM fluency with structured review, annotation, documentation, and feedback for AI systems. Your work will help assess whether AI-generated content reflects real-world customer relationship management and sales operations practices.

• Evaluate CRM workflows, sales processes, and automation logic using Salesforce, HubSpot, and related platforms.
• Document current sales operations practices, pain points, and opportunities for process improvement.
• Create realistic CRM examples and scenarios grounded in sales enablement best practices.
• Review, analyze, and annotate CRM data, records, and user interactions for AI training objectives.
• Assess AI-generated CRM outputs for accuracy and alignment with actual sales operations practices.
• Create and review documentation, training materials, and process guides related to CRM tools.

Required Qualifications

Practical platform fluency is the primary qualification for this role. You should be comfortable evaluating complex CRM and sales workflows and explaining whether processes, records, automations, and AI-generated outputs accurately reflect operational reality.

• At least three years of hands-on CRM and sales operations experience.
• Demonstrated expertise with Salesforce and HubSpot workflows.
• Experience optimizing sales processes and implementing automations.
• Experience maintaining CRM data integrity.
• Strong analytical, process-mapping, and business-workflow review skills.
• Ability to identify process-improvement opportunities.
• Clear written and verbal communication skills.
• Ability to provide specific, actionable feedback.
• No formal degree or prior AI experience required.

Helpful Background

Experience with additional sales, customer-support, marketing, or commerce platforms can strengthen your fit for this CRM-focused AI training work. Process-improvement feedback, training, or software-implementation experience is also valuable.

• Close
• Apollo
• Salesloft
• Intercom
• Freshdesk
• Shopify
• Crayon
• Funnel
• Process-improvement feedback
• Training or software-implementation guidance

Why This Work Matters

Modern AI systems learn from examples prepared and reviewed by people. By contributing accurate CRM scenarios, annotations, workflow assessments, and feedback, you can help AI better understand how sales operations function in practice while building experience in a rapidly growing technology field.

• Apply professional CRM expertise to cutting-edge AI development.
• Work remotely with a part-time schedule of 20+ hours per week.
• Use experience with real-world sales processes to evaluate AI behavior.
• Build a portfolio of AI training and data-evaluation experience.

Why Work With OpenTrain

OpenTrain helps people start and grow careers in AI training and data labeling by providing one place to build a professional profile, discover relevant projects, and apply their expertise. Creating an OpenTrain account is free, and a strong profile can help you develop a durable portfolio of AI training work.