Business Analyst, Chatbot Response Evaluation

You will evaluate chatbot responses by comparing multiple outputs with business requirements and defined criteria. You will make clear final assessments and record the reasons for your decisions.

The role also covers business analysis, workflow review, documentation, testing, and project support. You will turn business needs into clear specifications and help identify gaps in processes, workflows, and data.

• Gather, analyze, and document business requirements.
• Compare chatbot outputs with business needs and evaluation criteria.
• Translate requirements into functional specifications.
• Create reports, dashboards, process maps, and supporting documentation.
• Support project planning, testing, implementation, and user acceptance testing.
• Track project progress, risks, dependencies, and key performance indicators.
• Work with technical and cross-functional teams and present findings and recommendations to stakeholders.

What It Takes

You should be comfortable analyzing information, documenting decisions, and comparing responses carefully. Experience with business workflows, functional specifications, testing, and stakeholder communication will support the work.

• Fully remote project-based engagement.
• 16-week project.
• 20+ hours per week across five working days, including weekends as needed, with two weekdays off.
• Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
• At least two years of experience as a Business Analyst or in a similar role.
• Strong analytical, problem-solving, communication, documentation, and attention-to-detail skills.
• Experience with requirements gathering and process-mapping techniques.
• Ability to collaborate with cross-functional teams and manage multiple priorities.
• Knowledge of Agile or Scrum methods is helpful.

How It Works

Apply on OpenTrain with your resume, then complete the application on the hiring site.

About AI Training Work

AI training is the human work behind systems that learn from examples, including reviewing and rating chatbot responses. People with business analysis skills help make those evaluations consistent, useful, and tied to real requirements.

OpenTrain is a platform where people find AI training and data-labeling projects, build a profile, and apply in minutes.