Beyond Single-Turn: A Survey on Multi-Turn Interactions with Large Language Models

Abstract

Recent advances in large language models (LLMs) have substantially improved single-turn task performance, yet real-world applications increasingly demand sophisticated multi-turn interactions. This survey provides a comprehensive review of recent progress in evaluating and enhancing multi-turn LLM interactions. Centered on a task-oriented taxonomy-spanning instruction following in domains such as mathematics and coding, and conversational engagement in role-playing, healthcare, education, and adversarial jailbreak settings-we systematically examine the challenges of maintaining context, coherence, fairness, and responsiveness across prolonged dialogues. We organize existing benchmarks and datasets into coherent categories reflecting the evolving landscape of multi-turn dialogue evaluation, and review a broad spectrum of enhancement methodologies, including model-centric strategies (in-context learning, supervised fine-tuning, reinforcement learning, and architectural innovations), external integration approaches (memory augmentation, retrieval-based methods, and knowledge graphs), and agent-based techniques for collaborative interaction. Finally, we identify open challenges and promising directions for future research to further improve the robustness and effectiveness of multi-turn LLM interactions.