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ProPerSim: Developing Proactive and Personalized AI Assistants through User-Assistant Simulation

Jiho Kim, Junseong Choi, Woosog Chay, Daeun Kyung, Yeonsu Kwon, Yohan Jo, Edward Choi · Sep 26, 2025 · Citations: 0

Abstract

As large language models (LLMs) become increasingly integrated into daily life, there is growing demand for AI assistants that are not only reactive but also proactive and personalized. While recent advances have pushed forward proactivity and personalization individually, their combination remains underexplored. To bridge this gap, we introduce ProPerSim, a new task and simulation framework for developing assistants capable of making timely, personalized recommendations in realistic home scenarios. In our simulation environment, a user agent with a rich persona interacts with the assistant, providing ratings on how well each suggestion aligns with its preferences and context. The assistant's goal is to use these ratings to learn and adapt to achieve higher scores over time. Built on ProPerSim, we propose ProPerAssistant, a retrieval-augmented, preference-aligned assistant that continually learns and adapts through user feedback. Experiments across 32 diverse personas show that ProPerAssistant adapts its strategy and steadily improves user satisfaction, highlighting the promise of uniting proactivity and personalization.

Human Data Lens

  • Uses human feedback: Yes
  • Feedback types: Pairwise Preference
  • Rater population: Unknown
  • Unit of annotation: Unknown
  • Expertise required: General

Evaluation Lens

  • Evaluation modes: Simulation Env
  • Agentic eval: None
  • Quality controls: Not reported
  • Confidence: 0.75
  • Flags: None

Research Summary

Contribution Summary

  • As large language models (LLMs) become increasingly integrated into daily life, there is growing demand for AI assistants that are not only reactive but also proactive and personalized.
  • While recent advances have pushed forward proactivity and personalization individually, their combination remains underexplored.
  • To bridge this gap, we introduce ProPerSim, a new task and simulation framework for developing assistants capable of making timely, personalized recommendations in realistic home scenarios.

Why It Matters For Eval

  • In our simulation environment, a user agent with a rich persona interacts with the assistant, providing ratings on how well each suggestion aligns with its preferences and context.
  • Built on ProPerSim, we propose ProPerAssistant, a retrieval-augmented, preference-aligned assistant that continually learns and adapts through user feedback.

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