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HFEPX · Eval paper review

Learning What to Ask for Tomorrow: Active Preference Acquisition for Long-Term Personalized Web Agents

Yiqi Wang, Zizhi Zeng, Jiaqi Zhang, Yiqun Duan +2 more

Published

Oct 22, 2026

Citations

0

Trust level

Moderate

Usefulness score

55/100 (Medium)

Extraction confidence

70% (Moderate)

Derived from extracted protocol signals and abstract evidence.

Rater population

Not reported

Signals refreshed

Oct 22, 2026

Should you rely on this paper?

This paper has useful evaluation signal, but protocol completeness is partial; pair it with related papers before deciding implementation strategy.

Use this for comparison and orientation, not as your only source.

Best use

Secondary protocol comparison source

Use if you need

A secondary eval reference to pair with stronger protocol papers.

What to verify

Read the full paper before copying any benchmark, metric, or protocol choices.

Main weakness

The abstract does not clearly name benchmarks or metrics.

Human feedback signal
Detected
From extracted signals
Evaluation signal
Detected
Eval setup described
Usefulness for eval research
55/100
Moderate-confidence candidate

Useful as a secondary reference; validate protocol details against neighboring papers.

Abstract

Web agents increasingly serve the same user across repeated online tasks such as booking travel, shopping, and scheduling, so their long-term usefulness depends on how well they know the user's preferences. Passive memory and personalization methods cannot obtain preferences the user never reveals, and clarification methods that value a question by its benefit to the current task overlook the benefit of reusing the answer in later tasks. We study Active Preference Acquisition (APA): which missing preferences are worth the cost of asking? We define the Prospective Personalization Value (PPV) of a missing preference as its expected cumulative utility gain over future tasks minus the effort and disclosure-risk cost of asking, and select questions under a per-interaction budget. We characterize when cumulative reuse justifies acquisition despite insufficient single-task benefit, and evaluate this regime with an initial-profile diagnostic. APA computes the counterfactual gain of each candidate preference on public task prototypes with the agent's own task solver and aggregates it by the expected reuse of each task family. We evaluate it on ActiveWebPref, a controlled longitudinal benchmark with hidden but queryable user profiles and exact task utilities. At a horizon of 20 tasks, 34.4% of budget-feasible valuable missing preferences are amortization-dependent; APA acquires 80.3% of them, whereas current-task value of information acquires 5.1%. Under per-user asking-cost caps matched to APA's realized expenditure, APA achieves higher net utility than four heuristic selection baselines. In our cost setting, asking about every unknown preference yields lower net utility than not asking, while APA recovers 84.2% of its utility gain with 27.6% of its questions. The value of acquiring a user preference should account for its reuse across future tasks, not only its benefit to the task at hand.

What we could verify

These are the protocol signals we could actually recover from the available paper metadata. Use them to decide whether this paper is worth deeper reading.

Human Feedback Types

strong

Pairwise Preference

Directly usable for protocol triage.

"Web agents increasingly serve the same user across repeated online tasks such as booking travel, shopping, and scheduling, so their long-term usefulness depends on how well they know the user's preferences."

Evaluation Modes

strong

Automatic Metrics

Includes extracted eval setup.

"Web agents increasingly serve the same user across repeated online tasks such as booking travel, shopping, and scheduling, so their long-term usefulness depends on how well they know the user's preferences."

Quality Controls

missing

Not reported

No explicit QC controls found.

"Web agents increasingly serve the same user across repeated online tasks such as booking travel, shopping, and scheduling, so their long-term usefulness depends on how well they know the user's preferences."

Benchmarks / Datasets

missing

Not extracted

No benchmark anchors detected.

"Web agents increasingly serve the same user across repeated online tasks such as booking travel, shopping, and scheduling, so their long-term usefulness depends on how well they know the user's preferences."

Reported Metrics

missing

Not extracted

No metric anchors detected.

"Web agents increasingly serve the same user across repeated online tasks such as booking travel, shopping, and scheduling, so their long-term usefulness depends on how well they know the user's preferences."

Benchmarks and datasets

No benchmark or dataset names were extracted from the available abstract.

Reported metrics

No metric terms were extracted from the available abstract.

Human feedback details
Uses human feedback
Yes
Feedback types
Pairwise Preference
Rater population
Not reported
Expertise required
General
Evaluation details
Evaluation modes
Automatic Metrics
Agentic eval
None
Quality controls
Not reported
Evidence quality
Moderate
Use this page as
Secondary protocol comparison source

Research brief

Metadata summary

Web agents increasingly serve the same user across repeated online tasks such as booking travel, shopping, and scheduling, so their long-term usefulness depends on how well they know the user's preferences.

Based on abstract + metadata only. Check the source paper before making high-confidence protocol decisions.

Key takeaways

  • Web agents increasingly serve the same user across repeated online tasks such as booking travel, shopping, and scheduling, so their long-term usefulness depends on how well they know the user's preferences.
  • Passive memory and personalization methods cannot obtain preferences the user never reveals, and clarification methods that value a question by its benefit to the current task overlook the benefit of reusing the answer in later tasks.
  • We study Active Preference Acquisition (APA): which missing preferences are worth the cost of asking?

Researcher actions

  • Compare this paper against nearby papers in the same arXiv category before using it for protocol decisions.
  • Check the full text for explicit evaluation design choices (raters, protocol, and metrics).
  • Use related-paper links to find stronger protocol-specific references.

Caveats

  • Generated from abstract + metadata only; no PDF parsing.
  • Signals below are heuristic and may miss details reported outside the abstract.

Contribution summary

  • We evaluate it on ActiveWebPref, a controlled longitudinal benchmark with hidden but queryable user profiles and exact task utilities.
  • At a horizon of 20 tasks, 34.4% of budget-feasible valuable missing preferences are amortization-dependent; APA acquires 80.3% of them, whereas current-task value of information acquires 5.1%.
  • In our cost setting, asking about every unknown preference yields lower net utility than not asking, while APA recovers 84.2% of its utility gain with 27.6% of its questions.

Why it matters for eval

  • We evaluate it on ActiveWebPref, a controlled longitudinal benchmark with hidden but queryable user profiles and exact task utilities.
  • At a horizon of 20 tasks, 34.4% of budget-feasible valuable missing preferences are amortization-dependent; APA acquires 80.3% of them, whereas current-task value of information acquires 5.1%.

Researcher checklist

  • Human feedback protocol is explicit

    Detected: Pairwise Preference

  • Evaluation mode is explicit

    Detected: Automatic Metrics

  • Quality control reporting appears

    No calibration/adjudication/IAA control explicitly detected.

  • Benchmark or dataset anchors are present

    No benchmark/dataset anchor extracted from abstract.

  • Metric reporting is present

    No metric terms extracted.