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KrishokBondhu: A Retrieval-Augmented Voice-Based Agricultural Advisory Call Center for Bengali Farmers

Mohd Ruhul Ameen, Akif Islam, Farjana Aktar, M. Saifuzzaman Rafat · Oct 21, 2025 · Citations: 0

Data freshness

Extraction: Fresh

Check recency before relying on this page for active eval decisions. Use stale pages as context and verify against current hub results.

Metadata refreshed

Mar 9, 2026, 3:26 AM

Recent

Extraction refreshed

Mar 14, 2026, 4:58 AM

Fresh

Extraction source

Persisted extraction

Confidence 0.35

Abstract

In Bangladesh, many farmers still struggle to access timely, expert-level agricultural guidance. This paper presents KrishokBondhu, a voice-enabled, call-centre-integrated advisory platform built on a Retrieval-Augmented Generation (RAG) framework for Bengali-speaking farmers. The system combines agricultural handbooks, extension manuals, and NGO publications, processes them through an OCR-based pipeline, and indexes the curated content in a vector database for semantic retrieval. Through a phone-based interface, farmers can receive real-time, context-aware advice: speech-to-text converts the Bengali query, the RAG module retrieves relevant information, a large language model (Gemma 3-4B) generates a grounded response, and text-to-speech delivers the answer in spoken Bengali. In a pilot evaluation, KrishokBondhu produced high-quality responses for 72.7% of diverse agricultural queries. Compared to the KisanQRS benchmark, it achieved a composite score of 4.53 versus 3.13 on a 5-point scale, with a 44.7% improvement and especially large gains in contextual richness and completeness, while maintaining comparable relevance and technical specificity. Semantic-similarity analysis further showed a strong correlation between retrieved context and answer quality. KrishokBondhu demonstrates the feasibility of combining call-centre accessibility, multilingual voice interaction, and modern RAG techniques to deliver expert-level agricultural guidance to remote Bangladeshi farmers.

Low-signal caution for protocol decisions

Use this page for context, then validate protocol choices against stronger HFEPX references before implementation decisions.

  • Extraction flags indicate low-signal or possible false-positive protocol mapping.
  • Extraction confidence is 0.35 (below strong-reference threshold).

HFEPX Relevance Assessment

This paper is adjacent to HFEPX scope and is best used for background context, not as a primary protocol reference.

Best use

Background context only

Use if you need

A secondary eval reference to pair with stronger protocol papers.

Main weakness

Extraction flags indicate low-signal or possible false-positive protocol mapping.

Trust level

Low

Eval-Fit Score

0/100 • Low

Treat as adjacent context, not a core eval-method reference.

Human Feedback Signal

Not explicit in abstract metadata

Evaluation Signal

Detected

HFEPX Fit

Adjacent candidate

Extraction confidence: Low

Field Provenance & Confidence

Each key protocol field shows extraction state, confidence band, and data source so you can decide whether to trust it directly or validate from full text.

Human Feedback Types

missing

None explicit

Confidence: Low Source: Persisted extraction missing

No explicit feedback protocol extracted.

Evidence snippet: In Bangladesh, many farmers still struggle to access timely, expert-level agricultural guidance.

Evaluation Modes

partial

Automatic Metrics

Confidence: Low Source: Persisted extraction evidenced

Includes extracted eval setup.

Evidence snippet: In Bangladesh, many farmers still struggle to access timely, expert-level agricultural guidance.

Quality Controls

missing

Not reported

Confidence: Low Source: Persisted extraction missing

No explicit QC controls found.

Evidence snippet: In Bangladesh, many farmers still struggle to access timely, expert-level agricultural guidance.

Benchmarks / Datasets

missing

Not extracted

Confidence: Low Source: Persisted extraction missing

No benchmark anchors detected.

Evidence snippet: In Bangladesh, many farmers still struggle to access timely, expert-level agricultural guidance.

Reported Metrics

partial

Relevance

Confidence: Low Source: Persisted extraction evidenced

Useful for evaluation criteria comparison.

Evidence snippet: Compared to the KisanQRS benchmark, it achieved a composite score of 4.53 versus 3.13 on a 5-point scale, with a 44.7% improvement and especially large gains in contextual richness and completeness, while maintaining comparable relevance and technical specificity.

Rater Population

partial

Domain Experts

Confidence: Low Source: Persisted extraction evidenced

Helpful for staffing comparability.

Evidence snippet: In Bangladesh, many farmers still struggle to access timely, expert-level agricultural guidance.

Human Data Lens

  • Uses human feedback: No
  • Feedback types: None
  • Rater population: Domain Experts
  • Unit of annotation: Unknown
  • Expertise required: Multilingual
  • Extraction source: Persisted extraction

Evaluation Lens

  • Evaluation modes: Automatic Metrics
  • Agentic eval: None
  • Quality controls: Not reported
  • Confidence: 0.35
  • Flags: low_signal, possible_false_positive

Protocol And Measurement Signals

Benchmarks / Datasets

No benchmark or dataset names were extracted from the available abstract.

Reported Metrics

relevance

Research Brief

Deterministic synthesis

In a pilot evaluation, KrishokBondhu produced high-quality responses for 72.7% of diverse agricultural queries. HFEPX signals include Automatic Metrics with confidence 0.35. Updated from current HFEPX corpus.

Generated Mar 14, 2026, 4:58 AM · Grounded in abstract + metadata only

Key Takeaways

  • In a pilot evaluation, KrishokBondhu produced high-quality responses for 72.7% of diverse agricultural queries.
  • Compared to the KisanQRS benchmark, it achieved a composite score of 4.53 versus 3.13 on a 5-point scale, with a 44.7% improvement and especially large gains in contextual richness…

Researcher Actions

  • Treat this as method context, then pivot to protocol-specific HFEPX hubs.
  • Identify benchmark choices from full text before operationalizing conclusions.
  • Validate metric comparability (relevance).

Caveats

  • Generated from title, abstract, and extracted metadata only; full-paper implementation details are not parsed.
  • Low-signal flag detected: protocol relevance may be indirect.

Research Summary

Contribution Summary

  • In a pilot evaluation, KrishokBondhu produced high-quality responses for 72.7% of diverse agricultural queries.
  • Compared to the KisanQRS benchmark, it achieved a composite score of 4.53 versus 3.13 on a 5-point scale, with a 44.7% improvement and especially large gains in contextual richness and completeness, while maintaining comparable relevance…

Why It Matters For Eval

  • In a pilot evaluation, KrishokBondhu produced high-quality responses for 72.7% of diverse agricultural queries.
  • Compared to the KisanQRS benchmark, it achieved a composite score of 4.53 versus 3.13 on a 5-point scale, with a 44.7% improvement and especially large gains in contextual richness and completeness, while maintaining comparable relevance…

Researcher Checklist

  • Gap: Human feedback protocol is explicit

    No explicit human feedback protocol detected.

  • Pass: Evaluation mode is explicit

    Detected: Automatic Metrics

  • Gap: Quality control reporting appears

    No calibration/adjudication/IAA control explicitly detected.

  • Gap: Benchmark or dataset anchors are present

    No benchmark/dataset anchor extracted from abstract.

  • Pass: Metric reporting is present

    Detected: relevance

Category-Adjacent Papers (Broader Context)

These papers are nearby in arXiv category and useful for broader context, but not necessarily protocol-matched to this paper.

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