Business Systems AI Trainer — CRM & Workflow Specialist

About OpenTrain

OpenTrain is the #1 platform for finding and building careers in AI training and data labeling. We help people discover projects, build a unified AI-training portfolio, and grow durable freelance careers working on the human side of AI.

OpenTrain focuses on practical, paid project work where contributors directly shape how AI systems behave. Roles on the platform range from entry-level annotation to specialized domain evaluation work — all remote and often flexible.

About AI training and why it matters

AI training (data labeling, annotation, human feedback) is how modern models learn from real examples and judgments made by people. Evaluations, ratings, and curated text datasets are used to teach AI to understand workflows, make decisions, and recommend tools.

This work is ideal if you want flexible, remote projects that leverage your operational knowledge to directly influence cutting-edge AI systems.

The role

OpenTrain is recruiting for a contractor Business Systems AI Trainer to evaluate business workflows, CRM and project management tools, SaaS platforms, and process automation systems. This is a part-time, contract role requiring 20+ hours/week and is open worldwide. English fluency is required.

Work is task-based and focuses on producing clear, actionable feedback, evaluation ratings, and text data that will be used to train and improve AI models.

What you'll do

• Evaluate and test real-world business workflows, systems, and processes using your operational experience.
• Assess project management, CRM, productivity, SaaS, and automation tools for usability and effectiveness.
• Identify opportunities for process automation and workflow optimization and document those recommendations.
• Analyze business data to inform assessments of tool performance and user experience.
• Produce clear written findings and structured evaluation ratings for AI training datasets.
• Contribute labeled text and evaluation judgments (data collection + evaluation_rating) used to train models.

Requirements

• Active experience operating a business with hands-on involvement in business systems and workflows.
• Deep expertise in business operations, project management, and workflow optimization.
• Extensive, practical use and evaluation of CRM systems, SaaS tools, and process automation platforms.
• Strong data analysis skills and the ability to draw actionable insights from business data.
• Excellent written and verbal communication and the ability to document findings clearly.
• Access to real operational workflows and data for authentic testing and feedback.

Helpful background (not required)

• Experience advising on or leading digital transformation initiatives.
• Background in SaaS implementation, business system integration, or platform migrations.
• Familiarity with emerging trends in AI, automation, and digital productivity tools.

Logistics, pay & deliverables

This is a remote contractor, part-time engagement requiring at least 20 hours per week. The role is open worldwide and requires English fluency.

Payment is hourly (PAY_PER_HOUR). Rates vary by task and experience; the listed range is $50–$120 USD per hour, with top rates up to $120/hr for higher-value assignments. Tasks focus on text-based evaluation and data collection using the project's labeling tools (software: OTHER).

• Labeling types: evaluation_rating and data_collection on text data.
• Employment types: Contractor, Part-time.

Who should apply

This role is a great fit for operators, small-business owners, consultants, product managers, or anyone with hands-on experience running or improving business systems and who wants flexible, impactful AI work.

Although the posting lists entry-level experience, successful contributors will be able to demonstrate real operational involvement and provide authentic workflows or data for testing.

How to apply

If you meet the requirements and want to shape AI that understands business operations, apply through OpenTrain to join OpenTrain's project roster. Include details about your operational experience, the systems you use, and examples of workflows or data you can test.

OpenTrain helps you track projects and build a portfolio of AI training work — applying there connects you directly with the OpenTrain project and similar opportunities.