Product Updates
September 8, 2025
Managed Programs With SLA Options
Choose throughput and response‑time SLAs for managed programs with dedicated PM support.
For large or mission‑critical initiatives, you can select SLA packages that define throughput targets, response times, and reporting cadence—managed by a dedicated OpenTrain program lead.SLAs include clear escalation paths and weekly scorecards so you always know velocity, quality, and spend.
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