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Zinnyplug E.

Zinnyplug E.

Healthcare| Customer Success & General Virtual Assistant

Nigeria flagEnugu, Nigeria

Key Skills

Software

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SuperviselySupervisely

Top Subject Matter

Healthcare: Patients Virtual Care Assistant & Healthcare Services
Finance: Record Checking
Commerce: Customer Success Manager & Customer Experience

Top Data Types

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Top Task Types

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Freelancer Overview

Data Labeling & AI Training Data — Professional Summary With a solid foundation in data entry, quality assurance, and structured record management, I bring transferable expertise directly applicable to data labeling and AI training data workflows. At the Nigerian Airspace Management Authority (NAMA), I maintained precise operational datasets within a regulated environment, demonstrating the accuracy and consistency that high-quality data annotation demands. My contract role with WAEC further sharpened my ability to review, validate, and flag discrepancies under strict deadlines — a core competency in annotation and quality review pipelines. Across 5+ years in customer-facing roles, I have consistently managed CRM data, conducted structured research, and produced clean, categorised reports — skills that translate directly into text classification, intent labeling, sentiment annotation, and content moderation tasks. Trained in Critical Thinking in the AI Era (HP LIFE, 2025), I combine analytical thinking with digital fluency to contribute meaningfully to AI training data projects immediately.

Labeling Experience

Data Labelling Expert

DocumentDocumentData CollectionData Collection

Data Labeling & AI Training Data — Professional Summary With a solid foundation in data entry, quality assurance, and structured record management, I bring transferable expertise directly applicable to data labeling and AI training data workflows. At the Nigerian Airspace Management Authority (NAMA), I maintained precise operational datasets within a regulated environment, demonstrating the accuracy and consistency that high-quality data annotation demands. My contract role with WAEC further sharpened my ability to review, validate, and flag discrepancies under strict deadlines — a core competency in annotation and quality review pipelines. Across 5+ years in customer-facing roles, I have consistently managed CRM data, conducted structured research, and produced clean, categorised reports — skills that translate directly into text classification, intent labeling, sentiment annotation, and content moderation tasks. Trained in Critical Thinking in the AI Era (HP LIFE, 2025), I combine analytical thinking with digital fluency to contribute meaningfully to AI training data projects immediately.

2023 - 2024

Education

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Federal College of Dental Technology & Therapy Enugu

Higher National Dilpoma (HND), Dental Technology

Higher National Dilpoma (HND)
2014 - 2018

Work History

Z

Zinnyplug Foods Enterprise

Client Lead Expert| Customer Success| Virtual Assistant

Lagos
2021 - 2024
E

Easynet ICT, Enugu.

Customer Experience & Operations Supervisor

Enugu
2020 - 2021