Virtual Assistant
Document
TranscriptionAs a Virtual Assistant, you managed executive administrative support including calendars, scheduling, and inbox coordination. You handled customer service communications across phone, email, and chat while also supporting clients and colleagues with basic technical troubleshooting. The position required confidentiality, strong communication skills, and proficiency with productivity and project management tools. • Managed calendars and scheduled appointments for multiple executives • Provided customer service via phone, email, and chat and handled inquiries professionally • Managed social media accounts and monitored online presence • Transcribed meeting minutes, edited documents, and handled email prioritization
2022 - 2023