Zanna Q.

Key Skills

Software

Don't disclose

Top Subject Matter

Healthcare patient records (EHR documentation)

Healthcare monitoring logs (vitals/medications)

Scheduling and records management (healthcare operations)

Top Data Types

Document

Top Task Types

Classification

Entity (NER) Classification

Data Collection

Freelancer Overview

Staffing Coordinator. Brings 11+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose. Education includes N/A, Southwestern Oklahoma State University (SWOSU) (2022). AI-training focus includes data types such as Document, Medical, and DICOM and labeling workflows including Classification, Entity (NER) Classification, and Data Collection.

Labeling Experience

Staffing Coordinator, Live Long Well Care | May 2023 – Apr 2026

Don't discloseDocumentData Collection

Coordinated and maintained appointment calendar data for 50+ appointments weekly across multiple client accounts with 98% accuracy. Managed scheduling communications and ensured 95% on-time patient and care-team notifications through remote work systems. Performed daily data entry and maintained accurate employee records and documentation to support operational efficiency and reporting needs. • Entered and verified appointment and scheduling information in appointment calendars. • Updated and maintained employee-related records and scheduling documentation. • Resolved scheduling conflicts and last-minute changes using multi-line phone/email workflows. • Tracked communication timeliness and ensured correct scheduling data propagation to stakeholders.

2023 - Present

Resident Representative, The Stratford (Carmel, IN) | Aug 2020 – May 2023

Don't discloseDocumentClassification

Performed patient service intake data documentation for 30+ residents monthly using an EHR system with 100% accuracy. Organized and recorded medical history, treatment goals, and critical patient information to enable consistent downstream use by clinical teams. Maintained structured records for continuity of care and reporting while coordinating timely service delivery with multidisciplinary staff. • Labeled/entered structured patient fields (intake details, health info, goals, history). • Verified accuracy of documented records before handoff to the clinical team. • Managed sensitive information with attention to detail and confidentiality. • Coordinated documentation timing using Microsoft Office (Word/Excel) alongside care delivery tasks.

2020 - 2023

Patient Companion, The Stratford (Carmel, IN) | Aug 2020 – Jul 2021

Don't discloseEntity (NER) Classification

Recorded vital signs and medication monitoring information and maintained accurate documentation in nursing-facing records for continuity of care. Communicated status updates to nursing staff based on daily observations and recorded measurements. Supported clinical operations by ensuring documented patient data was complete and reliable. • Transcribed/recorded medication administration and vital-sign observations into structured logs. • Ensured accuracy and completeness of daily patient status documentation. • Updated nursing staff with recorded measurements and changes in condition. • Maintained organized records for ongoing resident care workflows.

2020 - 2021

Postal Service Clerk, Wandsworth Bridge Post Office (UK) | Aug 2016 – Nov 2017

Don't discloseDocumentData Collection

Processed customer transactions (postage sales, money orders, and MoneyGram transfers) requiring accurate entry of high-volume transaction data. Maintained organized records and correspondence logs while responding to customer inquiries by phone. Ensured transaction and record entries were correctly captured for operational continuity. • Entered transaction details accurately for postage and financial transfers. • Maintained correspondence and transaction record logs. • Handled multi-line phone inquiries tied to record lookups and updates. • Preserved organized documentation for customer service follow-up.

2016 - 2017

Education

Work History