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Z

Zandile K.

AI Trainer| Document & Data Extraction | Finance & Legal Data Task

South Africa flagJohannesburg, South Africa

Key Skills

Software

Other

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

DocumentDocument
Computer Code ProgrammingComputer Code Programming
TextText

Top Task Types

Fine-tuningFine-tuning
Computer Programming/CodingComputer Programming/Coding
Data CollectionData Collection
TranscriptionTranscription
Question AnsweringQuestion Answering

Freelancer Overview

My background in customer service and auditing sharpened my attention to detail, accuracy, and consistency, qualities that are critical when tagging datasets for machine learning. What distinguishes me further is my ability to connect technical skills with impact-driven outcomes. I've completed a Full Stack Developer certificate and built web projects, which demonstrates my capacity to learn and apply new tools quickly. I can deliver high-quality annotations that improve AI systems while meeting platform standards.

Labeling Experience

Sales Agent Training — Clientele Life

OtherTextTextFine-tuningFine-tuning

Supported training activities for sales operations and client handling within the sales organization context. Focused on improving conversion and efficiency outcomes by applying structured techniques learned during training. • Applied strategic sales techniques from training • Improved client conversion rates • Streamlined processes using CRM tools • Performed market analysis to identify opportunities

2025 - 2026

Picker and Auditor — TFG Warehouse

OtherDocumentDocument

Picked, sorted, and audited inventory items to support warehouse accuracy and fulfillment quality. Performed daily checks that contributed to reliable inventory records and discrepancy minimization. • Pick/sort operational labeling for items • Inventory auditing and accuracy verification • Discrepancy reduction through quality checks • Daily throughput optimization

2022 - 2023

Education

I

IT Varsity

Full Stack Developer Certificate, Software Development

Full Stack Developer Certificate
2025 - 2025
A

Alison's Online Institute

Customer Service and Telephone Etiquette Certificate, Customer Service

Customer Service and Telephone Etiquette Certificate
2024 - 2024

Work History

C

Clientele Life

Sales Agent

Sandton
2025 - 2026
T

TFG Warehouse

Picker and Auditor

Johannesburg
2022 - 2023