I have professional experience in structured data handling and customer support as a Customer Service Advisor at Foundev
I have professional experience in structured data handling and customer support as a Customer Service Advisor at Foundever (Europcar project), where I managed customer requests, processed information accurately, and used CRM systems while following strict quality standards and KPIs. This role strengthened my ability to work with detailed guidelines, maintain consistency, and ensure high accuracy in data-related tasks. In addition, my academic background in Robotics developed my analytical thinking and problem-solving skills, which I can apply to data labeling and AI training tasks that require precision, pattern recognition, and attention to detail. I am comfortable working with structured instructions and adapting quickly to annotation guidelines.