Yusup A.

Key Skills

Software

Other

Top Subject Matter

E-commerce/merchant database content moderation

E-commerce merchant data quality & fraud detection

Food delivery platform content operations & offer information

Top Data Types

Text

Top Task Types

Classification

Data Collection

Freelancer Overview

Content Moderator at PT. Trinusa Travelindo (Traveloka) (Mar 2019 – Mar 2020). Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other and Salesforce. Education includes Bachelor of Mechanical and Biosystem Engineering, Institut Pertanian Bogor (2019). AI-training focus includes data types such as Text and labeling workflows including Classification and Data Collection.

Labeling Experience

Content Analyst at PT. Shopee Indonesia (Feb 2021 – Dec 2022) - SOP and offers support

OtherTextData Collection

Operated as a Content Analyst by executing user and transactional tasks in line with Shopeefood SOP to ensure reliable downstream information flows. Coordinated with third-party coupon providers to support limited-time offers, involving dataset and offer information handling. Improved process efficiency through continuous refinement of workflows used by the team. • Executed tasks following Shopeefood SOP • Collaborated with coupon providers for offers • Improved workflows for efficiency • Supported seamless operations via process coordination

2021 - 2022

Content Analyst at PT. Shopee Indonesia (Feb 2021 – Dec 2022)

TextData Collection

Served as a Content Analyst by managing and maintaining a merchant database with a strong focus on data accuracy and completeness. Detected and mitigated fraudulent activities in e-commerce transactions using Salesforce and supported validation workflows with the BD team. Followed SOPs for user and transactional tasks and supported internal inquiries related to database updates. • Maintained merchant database accuracy/completeness • Investigated fraud within e-commerce transactions • Coordinated with BD to validate databases • Responded to internal update-related inquiries

2021 - 2022

Content Moderator at PT. Trinusa Travelindo (Traveloka) (Mar 2019 – Mar 2020)

OtherTextClassification

Worked as a Content Moderator, scraping and curating merchant database entries to ensure accurate, complete records. Performed ongoing updates and validations to keep the dataset quality consistent with internal standards. Produced daily reports to support data-driven business decisions. • Scraped merchant database content for curation • Validated and maintained database accuracy/completeness • Managed updates following moderation processes • Delivered daily reporting for stakeholders

2019 - 2020

Education

Work History