Yusuf A.

Key Skills

Software

Other

Top Subject Matter

Lead qualification

NLP-based prospect scoring

customer interaction event tracking

Top Data Types

Text

Top Task Types

Tracking

Fine-tuning

Data Collection

Freelancer Overview

Founder & AI Engineer — CrestedLeads (AI-powered SaaS platform). Brings 10+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Postgraduate Diploma, The University of Texas at Austin and Bachelor of Science, Jomo Kenyatta University of Agriculture and Technology. AI-training focus includes data types such as Text, Computer Code, and Programming and labeling workflows including Tracking, Fine-tuning, and Data Collection.

Labeling Experience

Founder & AI Engineer — CrestedLeads (AI-powered SaaS platform)

OtherTextTracking

Designed an AI-powered lead qualification workflow using NLP and behavioral tracking to identify high-intent prospects. Built automated lead scoring logic to prioritize sales opportunities based on captured interactions and engagement signals. Implemented event tracking and data pipelines to collect customer interaction data for model-ready analytics. • Integrated systems (WordPress, CRMs, APIs) to support lead ingestion and automated workflows • Created real-time analytics dashboards to monitor user behavior, engagement, and pipeline performance • Implemented scalable multi-tenant SaaS architecture for continuous data capture and scoring • Connected third-party tooling (Calendly, Slack, Zapier, Make) to streamline event generation and automation triggers

2026 - Present

Head of AI & Automation Strategy — Automatewithyusuf.com

OtherFine-tuning

Designed AI-powered automation systems to optimize business operations and customer journeys using machine learning within SaaS applications. Built and deployed ML models that transform operational data into predictive or decision-support outputs. Implemented API-driven workflow automation to operationalize model insights across marketing, sales, and operations. • Built and deployed machine learning components inside SaaS workflows • Automated cross-functional processes using APIs and integration platforms • Improved efficiency by reducing manual steps and increasing scalability • Supported end-to-end deployment so model outputs could drive business decisions

2024 - Present

Automation Specialist — TaxGoddess Business Services

OtherTextData Collection

Developed API integrations and automation pipelines to support the collection and processing of CRM and communications data for internal operations. Automated report generation and data workflows to reduce manual processing time and keep datasets up to date for downstream analysis. Built CRM integrations that feed automated operational processes using application-level event data. • Integrated CRM systems (Insightly, Slack) using Python (Django) • Automated report generation and data workflows to streamline processing • Maintained web applications on AWS and DigitalOcean to support ongoing data flows • Built CRM automation pipelines for internal operations and operational monitoring

2017 - 2022

Freelance Automation Specialist

OtherTextData Collection

Integrated CRM systems with websites and email automation tools to support automated capture of customer and pipeline interaction signals. Built automated sales pipelines and customer journey workflows that translate interaction events into structured operational data. Implemented integrations to connect customer communications and CRM activity for downstream processing. • Integrated Pipedrive CRM with website and ActiveCampaign email automation • Built automated sales pipeline workflows based on customer journey events • Connected communication and CRM data to enable consistent tracking • Designed end-to-end automation so event data could drive operational actions

2017 - 2018

Education

Work History