Agentic AI / RAG Specialist
The primary scope of this project was to enhance the grounding and relevance of a production-level RAG system designed for internal corporate knowledge retrieval (e.g., policy documents, technical manuals, and meeting transcripts). The goal was to reduce instances of hallucinations (false information) and improve the accuracy of the retrieved context against user queries across five key business units. This required creating a high-quality, labeled dataset to train a better retriever model and a more accurate re-ranker model.