Xiaoying X.

Key Skills

Software

Other

Label Studio

CVAT

Top Subject Matter

E-commerce & Order Fulfillment

Logistics & Warehouse Operations

CRM, Customer Lifecycle & Product Operations

Top Data Types

Text

Document

Image

Top Task Types

Evaluation/Rating

Question Answering

Text Summarization

Classification

Data Collection

Prompt + Response Writing (SFT)

RLHF

Freelancer Overview

AI Trainer & Data Quality Evaluator with 11+ years of experience in product management, workflow analysis, business process digitization, data quality review, and cross-functional project delivery. I specialize in turning complex real-world operations into structured rules, evaluation criteria, acceptance standards, and measurable outcomes. My strongest domains are e-commerce, logistics, warehouse management, CRM/customer lifecycle, smart hardware operations, finance-related business flows, and bilingual Chinese-English content review. I am well suited for LLM response evaluation, RLHF preference ranking, prompt/answer QA, text classification review, workflow annotation, and domain-specific data quality evaluation.

Labeling Experience

AI Trainer & Data Quality Evaluator

OtherTextEvaluation/Rating

Provided remote AI training and data-quality evaluation by applying rubric-based scoring to LLM prompt/response pairs. Evaluated outputs for helpfulness, factuality, instruction adherence, completeness, tone, business logic, and edge-case handling. Performed bilingual Chinese-English review to check clarity, consistency, and domain relevance. Applied product and operations expertise from e-commerce, logistics, warehouse management, CRM/customer lifecycle, smart hardware, finance workflows, and after-sales service to assess whether AI outputs were practical, accurate, and aligned with real business scenarios.

2024 - Present

Education

Work History