Wisdom N.

Key Skills

Software

Other

Top Subject Matter

Operations coordination and customer-support communications

Customer support and task classification

Top Data Types

Text

Document

Image

Top Task Types

Question Answering

Classification

Transcription

Object Detection

Text Generation

Evaluation/Rating

Fine-tuning

Text Summarization

Point/Key Point

Prompt + Response Writing (SFT)

Freelancer Overview

Aviation Operations Intern in Contract Review, Compliance, and Legal Research. Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Aviation Management, University of Kyrenia (2025).

Labeling Experience

Digital illustrator & Operations Coordinator (Freelance)

OtherTextQuestion Answering

Provided freelance support by coordinating operational tasks that required reviewing and organizing textual information for daily workflows. Assisted with implementing time-saving solutions by streamlining document-and-text based processes. Helped maintain team productivity through accurate handling of operational records and customer-support communications. • Managed and organized text-based operational documentation for recurring daily tasks. • Supported efficient execution of workflow steps by ensuring information was complete and consistent. • Contributed to improving response quality through careful handling of customer communication text. • Helped coordinate task execution to reduce delays and rework in written processes.

2020 - Present

Graphic designer & Assistant Tasker (QuickHelp Services)

OtherTextClassification

Supported project execution in a services environment that involved reviewing and categorizing customer/support information. Maintained high standards of customer service and support through attentive text handling and organization. Applied strong time management and communication to ensure tasks were completed efficiently and accurately. • Assisted with sorting and categorizing incoming customer/support text for processing. • Helped maintain consistent service quality by validating that information met requirements. • Coordinated support-related tasks to ensure timely delivery and fewer errors. • Applied communication best practices to improve clarity in customer interactions.

2021 - 2023

Education

Work History