Freelancer (IT & Virtual Support Services)
As an Upwork freelancer, the work involved providing IT support services that included transcription and data entry for global clients. The role required handling client-provided audio or textual material and producing accurate typed outputs for delivery. Emphasis was placed on accuracy, confidentiality, and timely completion of assigned tasks. • Transcription support for client materials • Data entry and digital content management • Assisted clients with system setup and workflow optimization • Maintained accuracy and confidentiality in deliverables