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W
Williams M.

Williams M.

Freelancer (IT & Virtual Support Services)

Kenya flagNairobi, Kenya

Key Skills

Software

Other

Top Subject Matter

IT & Virtual Support Services (transcription and data entry for clients)
Digital content writing
Marketing Domain Expertise

Top Data Types

TextText
DocumentDocument

Top Task Types

TranscriptionTranscription
Text SummarizationText Summarization

Freelancer Overview

Freelancer (IT & Virtual Support Services). Brings 4+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Other. Education includes Bachelor of Science, Karatina University (2024) and Business Development Manager, United Legal Group (2025). AI-training focus includes data types such as Text and labeling workflows including Transcription and Text Summarization.

Labeling Experience

Freelancer (IT & Virtual Support Services)

OtherTextTextTranscriptionTranscription

As an Upwork freelancer, the work involved providing IT support services that included transcription and data entry for global clients. The role required handling client-provided audio or textual material and producing accurate typed outputs for delivery. Emphasis was placed on accuracy, confidentiality, and timely completion of assigned tasks. • Transcription support for client materials • Data entry and digital content management • Assisted clients with system setup and workflow optimization • Maintained accuracy and confidentiality in deliverables

2023 - 2024

Additional Digital Skills (Ajira Digital)

OtherTextTextText SummarizationText Summarization

As part of additional digital skills, the candidate offered content writing and digital marketing services using digital tools and platforms. This work would typically involve generating and editing written text assets for publication or campaign needs. The experience also included transcription and virtual assistance tasks requiring careful content handling. • Content writing for digital platforms • Digital marketing content creation and support • Transcription and virtual assistance services • Focus on accuracy and timely delivery

2023 - 2023

Education

H

HP LIFE

Certificate, Data Science and Analytics

Certificate
2024 - 2024
K

Karatina University

Bachelor of Science, Information Technology

Bachelor of Science
2020 - 2024

Work History

K

Karatina University

Business Development Manager

Nairobi
2025 - Present
N

Nakama Tech

IT Support Specialist (Helpdesk)

Nairobi
2024 - 2025