Victoria O.

Key Skills

Software

Micro1

Mercor

Lionbridge

Data Annotation Tech

Appen

OneForma

SuperAnnotate

Supervisely

Top Subject Matter

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Top Data Types

Audio

Text

Document

Top Task Types

Evaluation/Rating

Classification

Freelancer Overview

VICTORIA OKPODAFE Lagos,Nigeria |[email protected] | +2349136778673| LinkedIn: Toria Odafe PROFESSIONAL SUMMARY Human Resource Management graduate from ESTAM University, Benin Republic, with a growing specialization in Artificial Intelligence and Automation. Currently studying AI Automation online and gaining hands-on experience with AI tools, workflow automation, prompt engineering, and customer support. Skilled at leveraging AI technologies to improve business operations, enhance customer experiences, and streamline processes. CORE SKILLS Artificial Intelligence Tools (ChatGPT, Claude, Gemini, Grok) Prompt Engineering AI Automation & Workflows (n8n) Customer Service & Support Research & Analysis Process Improvement Communication & Problem Solving Google Workspace & Microsoft Office EXPERIENCE AI Generalist & Automation Learner 2024 – Present Build and optimize AI-powered workflows using automation tools. Create prompts and conversational flows for AI assistants and chatbots. Conduct AI-assisted research and business process analysis. Support businesses with AI integration for customer service and operations. Customer Service Representative (AI Platforms) 2020 – Present Assisted users with onboarding, troubleshooting, and platform navigation. Resolved customer inquiries through chat and digital support channels. Educated customers on AI tools, features, and best practices. Maintained high levels of customer satisfaction through effective communication and timely su