Victor A.

Key Skills

Software

Datasaur

Dataloop

Top Subject Matter

Healthcare (AI clinical documentation

HIPAA/GDPR regulated environments)

Enterprise healthcare SaaS workflows

Top Data Types

Document

Text

Top Task Types

Question Answering

Prompt + Response Writing (SFT)

Classification

Freelancer Overview

Product Manager, Care Copilot (AI-assisted clinical documentation/decision support). Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Science, University of Uyo (2018). AI-training focus includes data types such as Document, Computer Code, and Programming and labeling workflows including Evaluation, Rating, and Question Answering.

Labeling Experience

Product Lead/Builder, Anthropic Developer Docs Assistant (RAG AI Helper)

Prompt + Response Writing (SFT)

Built and shipped a live RAG-based developer documentation assistant for an LLM product using iterative evaluation and prompt-engineering. Implemented a loop to reduce hallucinations and improve context relevance for API documentation responses. Served as product lead/builder for continuous refinement of assistant behavior. • Designed prompt-engineering iterations for RAG output quality. • Established evaluation loops to reduce hallucinations. • Improved context relevance for developer documentation question answering. • Managed ongoing live assistant refinement based on evaluation results.

2026 - Present

Product Manager, Care Copilot (AI-assisted clinical documentation/decision support)

Document

Led AI-assisted clinical documentation workflows using medical-grade retrieval evaluation protocols and iterative clinical assistant improvements. Collaborated with ML engineers to refine context retrieval requirements to improve generated note quality and decision support accuracy. Managed pilot deployments across multiple healthcare facilities to validate and measure model performance during rollout. • Defined evaluation protocols for RAG outputs with medical accuracy goals. • Partnered on medical-grade RAG evaluation and context relevance checks. • Measured improvements in note accuracy and clinician documentation time during pilots. • Ensured regulatory-aligned data handling (HIPAA/GDPR) for AI workflow data.

2022 - 2026

Senior Technical Support Engineer, Helium Health

DocumentQuestion Answering

Provided hands-on AI workflow support in an enterprise healthcare environment by validating major features in hospital UAT sessions before release. Supported end-users with technical troubleshooting that improved the usability and reliability of AI-assisted product workflows. Helped drive continuous improvement based on recurring workflow issues found across deployments. • Led enterprise UAT sessions validating key features before release. • Consulted with hospital executives to confirm functional behavior and outputs. • Surfaced recurring workflow issues to influence roadmap and backlog priorities. • Improved defect reduction and customer satisfaction through proactive support.

2020 - 2022

Education

Work History