Cyber Café Attendant (81 Cyber Cafe – Nairobi, Kenya) supporting client document text preparation and online application workflows
Served as a cyber café attendant supporting document and online-form workflows that required preparing and organizing client text materials for submission. Assisted customers with typing and professionally formatting CVs, letters, and reports, and helped users access government and service portals where accurate text entry is needed. Maintained daily transactions and maintained accurate records to ensure information integrity for administrative processes. • Typed and formatted CVs, letters, and reports for clients • Assisted customers with online browsing and application steps • Helped clients access government platforms (eCitizen, KRA, HELB, NTSA) • Managed transactions and maintained financial/administrative records