AI Specialist – TechNova Solutions (Jan 2024 – Present)
In this role, you conducted data annotation and quality assurance to support machine learning development for language models and chatbot systems. You also analyzed user interactions to inform labeling and improve model performance and engagement outcomes. Work involved applying NLP concepts to refine training data and ensure consistency. • Annotated and performed QA on training data • Reviewed and improved chatbot-related language outputs • Used user interaction signals to guide AI performance • Coordinated with engineering teams to deploy and iterate models