Banking Operations & Document Management Specialist
Managed the bank's physical and digital document archive in coordination with Inbox Digital Archive to ensure accurate records handling. Operated in a digital office environment by distributing and routing documents across internal departments via digital channels. Oversaw the logistics of physical document and box management, including organizing, labeling, dispatching, and tracking archival materials while maintaining high accuracy standards. • Managed document classification, storage, and retrieval processes • Handled document distribution and routing through digital workflows • Coordinated physical archival logistics (organizing, labeling, dispatching, tracking) • Contributed to Visa debit card operations and customer communications