Senior Health Informatics Associate / AI & automation initiatives (RAG assistants and document Q&A)
Led development and support of AI RAG assistants that enable teams to query technical documentation and SOPs using natural language within a digital health context. Implemented document-grounded response patterns using embeddings and vector search to improve answer accuracy and reduce hallucinations. Supported responsible AI use through output validation and clear communication of AI limitations to non-technical users. • Built retrieval pipelines that connect user queries to relevant documentation content • Designed prompt engineering approaches for better grounded responses • Provided user enablement and technical guidance for effective adoption • Collaborated with cross-functional stakeholders to refine requirements and improve assistants