Systems Analyst
Systems Analyst responsible for ensuring reliable day-to-day operation of computer systems through hands-on hardware and software maintenance. You analyzed system performance, diagnosed issues, and implemented fixes to improve efficiency and stability. You also coordinated with the networking team and provided end-user technical support to resolve operational problems. • Performed hardware and software maintenance and troubleshooting • Monitored system performance and implemented efficiency improvements • Supported employees with prompt technical resolutions • Assisted with network setup and maintenance activities