Customer Service Representative — OJ TECH
Collected and recorded customer and service interaction data to manage high-volume client requests and ensure timely issue resolution. Maintained structured communication and follow-up processes to support accurate documentation and service continuity. Focused on reliability and efficiency when capturing interaction details. • Managed 50+ daily client interactions with timely resolution. • Maintained structured communication and follow-up records. • Ensured service efficiency and customer satisfaction through documentation discipline. • Supported consistent data capture for customer service tracking.