Software Development Engineer II - Delivery Experience AI at Amazon
Built internal LLM-powered tooling to support operational workflows for Amazon Delivery Experience, using AI to transform raw operational data into structured insights. Designed and implemented LangChain and AWS Bedrock workflows to summarize, classify, and prioritize operational data for downstream decision-making and reporting. Integrated event-driven backend services with AI outputs to enable scalable, automated processing. • Used LangChain and AWS Bedrock for LLM-based processing • Developed Python/FastAPI services handling AI-enabled event workflows • Leveraged DynamoDB, S3, SQS, SNS, and Lambda for data handling • Built React/TypeScript UI for AI-driven insights consumption by non-technical stakeholders